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"The location is good and stunning views. the rooms are not kept well and bathrooms were moldy tile. Not good housekeeping."

"Excellent hotel. Would thoroughly recommend. Clearly some staffing issues across the hotel (lots of temp staff) but the experience was excellent nonetheless"

"Excellent location, Car parking available at £5 per night. All staff were very helpful and a well stocked bar."

"Room was very tired and the carpet had not been vacuumed. Lots of crumbs. Bathroom was clean but not well maintained with shoddy repairs. The bar closed at 9pm even on a Saturday night. Hardly any staff. The building is covered in scaffolding so hopefully the hotel is being updated. The location is very good but could not recommend the hotel in current condition."

"Just 10/10 Everything you want all in one place 11/10 if you play golf me and my partner dont but just love the place. Beautiful surroundings friendly staff and the Beds so comfy for a good night's sleep."

"We had a very comfortable overnight stay at the hotel. Everything about the hotel was of a high standard. Would certainly stay again and recommend to others."

"Over all not the stay we were hoping for. The carvery roast and breakfast was good and the staff were nice. But the spa was not included in the room cost as described making it not worth £148 a night, the 4 poster bed was not as described in the online photos and the bedroom window opens up over another rooms private hot tub where they allow other guests to smoke all night filling our room with smoke."

"Staff were really helpful to me - wifi was not that strong in my room so they moved me rooms with no fuss - around the hotel staff were really friendly. Gym and pool good was happy for a solo business trip and room was clean!"

"Wonderful weekend with the kids and the character breakfast went down a storm. Not for a relaxing weekend but great for the kids and the theme park"

"This is the worst hotel I have stayed on. We were put in the motel part, like pontins but 20 years older! Front door had light shining through it, light was hanging with loose wires, dead flies, spiders, cob webs, stains on sheets, bed side lights no light bulbs, grouting yellow in bathroom and windows held in with lose paint I did ring to complain but they weren't interested. The hole building needs knocking down. I got an email to say it's being refurbished,and to bear with them. If you...

"It was an overall amazing experience."