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"Excellent hotel, lovely room and one of the best spa facility we ever been too. Also a very nice breakfast. A very happy stay."

"Conveinient"

"Just 10/10 Everything you want all in one place 11/10 if you play golf me and my partner dont but just love the place. Beautiful surroundings friendly staff and the Beds so comfy for a good night's sleep."

"Polite and helpful staff. Good size room for the three of us Very near to theatre and town centre"

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"Fantastic location, beautiful room made for wonderful stay"

"I was offered an upgrade from a classic double to a feature double (for an extra £30pn) which I took. It was in the old part of the hotel. The room was very cold as the radiators were not working. I enquired at reception and was told that they would speak to someone to see if it could be sorted. A little while later an electric heater was delivered to the room which did not work and another was requested. This only managed to heat the bedroom while the bathroom remained cold. The window next to...

"Clean and modern room, quiet, warm. Staff very helpful. Food good and reasonably priced (evening meal)."

"Great surroundings"

"Excellent stay and so attentive staff , loved it"

"The rooms were lovely but although there were hangers there was no wardrobe to put clothes. The beds were really comfortable and breakfast was very good. I would definitely visit this hotel again."

"Staff very friendly and helpful. 5 minute walk to the theme park"

"This is the worst hotel I have stayed on. We were put in the motel part, like pontins but 20 years older! Front door had light shining through it, light was hanging with loose wires, dead flies, spiders, cob webs, stains on sheets, bed side lights no light bulbs, grouting yellow in bathroom and windows held in with lose paint I did ring to complain but they weren't interested. The hole building needs knocking down. I got an email to say it's being refurbished,and to bear with them. If you...

"Clean room polite staff very helpful"