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"Staff were very helpful but team weee over run when golfing group arrived and dinner service was slow and confused. It was not clear about the additional charges for the spa, or the large range of prices offered depending on time of day. Again the staff were helpful but I was surprised at the choice of a male cleaner in the female changing rooms at the start of the session …. Again not a reflection of the staff. The spa had seen better days, hot tub was ice cold and sauna wasn’t working. The...

"Excellent hotel and highly recommend to all. Location is perfect. Right in the centre of Buxton. Very beautiful and surrounded by lovely cafes, bars, restaurants. There isn’t a car park on site so I parked in the train station which cost about £5 for 24 hours and was 2 mins walk away. Room was very nicely appointed. Lovely and quiet. Felt private. Bathroom luxurious. Bed and pillows very comfortable. Staff all very friendly and polite. Local and helpful. Breakfast was delicious and served...

"Bathroom needed modernising was an unexpected upgrade so really pleased besides that"

"Let's start with the positive. Fantastic location close to pubs & restaurants Bed comfortable. Very disappointed, the hotel was very run down & tired. Staff were not welcoming and lacked enthusiasm. Buffet breakfast very average. Parking was difficult, You can purchase a 24 hr parking pass. But a parking space is not guaranteed if you decide to go visit the surrounding areas. Dog friendly at a cost of £20 a night, front door locked at 11pm. Sadly, we checked out early. Not recommended."

"Room was clean and well furnished. Hotel staff were very friendly, professional and helpful. Breakfast was great. The pool area is good overall but a little tired."

"Very dated - old smell throughout hotel Expensive for level of room given Old tele DVD player ! Curtains ripped Carpet very worn Very basic Smells of animal droppings everywhere"

"The hotel rooms were very dated and the walls are so thin we heard every little noise from other doors banging, people walking around above us and up and down the corridor. We asked to move rooms after the first night and the staff were accommodating to this. The breakfast was absolutely delicious and the Spa is so beautiful. There is an extra charge for the spa if you don’t have a spa day included in package but well worth the money."

"Ok stay as usual... just that the shower in my room kept running hot and cold -needs to be fixed, and some mould on ceiling in bathroom. Room service was not in service- which was an issue also. Lovely night staff receptionist."

"Me and my wife stayed at this hotel just recently has we attended our daughters wedding..The young lad who met us was very polite and helpful..if we visit here again we would definitely stay at the moor ville hotel ..and we thought the price was very good too.. kind regards Gwynfor Nash"

"Disgusting hotel. Dirty, bathroom stained, bed ripped. Mattress was old and well used. Rates 4 star but not even close to 4 star"

"There was a lot of noise at night, with people talking loudly in the pub’s outdoor area until around 2 a.m. In the morning, the noise from the door closing was also quite disruptive, as it made a loud banging sound. Additionally, the room was very stuffy and lacked proper ventilation."

"Pleased with the service I received."