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"The standard double room was much smaller than expected, and the bed was two singles pushed together with a thin double topper, which made the bed very uncomfortable and lumpy. We told reception after the first night and they arranged for a better topper to be put on. If the standard double was this small then the small double must have been tiny. The bathroom was a good size though. Rooms are only cleaned if specifically requested at reception the night before. This wasn't made clear - there...

"Good staff"

"While the Hotel is in a super location it is in need of updating. There was no drawers in the room to put clothes in and room157 had water dripping from a light fitting in the bathroom. This has obviously happened for some time as there was staining on that part of the ceiling. I reported this to reception as we checked out. There was no lu brush and we had to ask for another toilet roll as only one half used was provided. The food was average. Not somewhere we would stay again"

"Great hotel, the rooms were lovely, spacious and clean."

"Character property in the heart of Buxton. We arrived very late (after midnight) and the Night team at the hotel were exceptional. They couldn't have been more helpful in moving luggage and assisting check in while my wife tried to keep our baby asleep. Good breakfast in the morning. Well appointed room."

"We tried to check in early as we were at a wedding during the day. The receptionist said unfortunately this wasn’t possible despite letting other people to do so and would let us know as soon as a room was available (no one contacted us at all). They offered to hold our bags but we later just found it unattended in the reception area. When we finally were able to check in, we were given a room with one tiny fan with a window that only opened 2 inches. When we queried this with reception, they...

"Beautiful period property with modern additional building which gives guests the best of both worlds. Stunning grounds, lovely spa facilities and enjoyed a hot stone massage. Food and drinks were spot on too. Perfect relaxing few days away."

"Stayed 1 night whilst visiting a local theatre. Perfect location to walk to restaurants and bars and the theatres. Parking across the road is £9 a night. Modern, bright clean hotel, typical Hilton style. Room clean Good shower in bathroom with toiletries Large comfortable bed Good aircon We slept very well Would use again if in the area"

"King size bed which was a double Air con didn’t work Water pressure was awful and kept going from hot to cold Staff seemed to care but this was quickly shattered when I saw them joking about a customer after speaking to them. The breakfast was ok without any hot vegan options. Room service trays were left unattended outside rooms. I booked to try and escape the heat however this ended up only being some what of a success Pool was warm and uncomfortable to swim in would liked it be cooler I...

"Very nice room with great option for a sofa bed. Good menu at the restaurant, and extremely helpful staff. Very clean facilities. A very lovely place to stay."

"good service and staff"

"Nice place"

"Self check-in was a bit confusing, but assistance was on.hand to help. Reception was air-conditioned, but the rooms aren't, a clear disadvantage on what was one of the hottest days of the year. A fan was available in the room, to move the warm air about. Breakfast was good, though no cereal to accompany fruit and yoghurt."

"TV reception was unacceptable. Towles were cleaned but stained"

"Lovely hotel. Stayed with my wife for her birthday. We had a deluxe room which was quite a long walk from hotel reception. The room was nicely decorated and the bed was massive! Only negative points for the room were the amount of cobwebs and dust around light fittings and soundproofing between rooms. We could clearly hear people in other rooms using their toilet facilities. We used the pool which was warm and changing room was clean and tidy. Buffet breakfast was superb, there is loads of...

"A little gem that we will definitely return to. Rooms were finished to a high quality - not just style over substance. Beds comfy, shower amazing, hot tub fab and one of the best nights sleep for a while. Paired with excellent food and service at Bowling Green Inn, would highly recommend 👍"

"Amazing hotel and spa experience. Staff were really professional and helpful. Spa is really good and decent size pool for a hotel. Food was very good too."

"perfect stay recommend"

"We love it here and keep coming back"