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"A great stay as always. The only reason it’s not a 5* is the room wasn’t made up on the first day - otherwise a great stay."

"I loved my stay! Perfect location and staff was polite and professional!"

"Lovely hotel in a perfect location in Bath. We had a beautiful room and the facilities were delightful. The hotel is a bit of a labyrinth but staff were helpful in guiding us where we needed to go. One thing to note- the gym is very small, and dusty. We would love to return!"

"Everyone was very nice."

"Book the biggest room available, the standard rooms are very small"

"Lovely hotel in a great location. In Bristol for an event and this place was perfect."

"Cheeky parking fee for people staying at the hotel , although spa visitors can have 4 hours free ? . You would think residents would get a little more respect"

"​I have stayed at the Savoy Hotel in Weston-super-Mare in the past and previously found it to be clean and friendly. Unfortunately, my stay on October 26, 2026, was an absolute nightmare, and I will never return. ​I booked a room for one night, but upon arrival at reception, I was informed that my room was located at an annex/secondary site called "Savoy Hotel 2" (8-9 Manilla Crescent, BS23 2BS). I was handed the key to Room 402 and charged an unexpected £10 fee for parking, which was new to...

"This was our fourth trip from Canada to the UK and our fourth stay at Thornbury Castle. There is something truly magical about staying in a place so steeped in history. The castle’s charm, character, and atmosphere make every visit feel like a special occasion. The staff and service are consistently exceptional, making us feel genuinely welcome each time we return. It’s rare to find a place that continues to impress you visit after visit, but Thornbury Castle never disappoints."

"The staff were great, there was room service which i was pretty happy about. I got pretty warm in the middle of the night though. The location was good, there are a few bakeries for breakfast."