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"Great location and breakfast. There were a lot of groups but staff managed to find seating for everyone"

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"The receptionist was absolutely wonderful! So kind and helpful."

"The spa was needs a complete revamp The steam room had tiles missing on the seating area , the swimming pool areas were tired and were not cleaned properly The restaurant for breakfast : the tables were not cleared after each course and the dirty plates just piled up on the table When we entered the bedroom there was an empty beer glass under the bedside cabinet it was still there when we checked out The stay was ok but in my opinion fell well short of a 5 star hotel"

"Room was nice. Restaurant was good. Gym very functional. Great location nice and quiet."

"Very friendly greeting after a very long day. Then the bed was very comfortable with plenty of pillows, a scarce commodity at many European hotels. Highly recommend!"

"No Deposit refund after one month, no respond 😡"

"Nice clean room with good breakfast and excellent location"

"The hotel provided everything we needed and will come again the next time we visit Bath"

"No fridges in rooms and staff were reluctant to store perishable items in hotel fridge unless it was medicine. Fridges should be a given in a decent city centre hotel."

"The staff was nice. The bed was super comfy. My room had no electricity when I checked in at 12:30am and no one offered to help me with my big bags as a single traveler. They dod come move my luggage to a new room. I appreciate the noon check out! Pretty good value."

"Clean room, very friendly staff, great location!"

"Charming riverside location"

"This was such a unique experience. Like stepping through time into the Tudor era. The room was beautiful and the area was peaceful. Staff were amazing, very attentive and friendly. I would definitely recommend to any history lovers."

"Nice hipsterish place in good location with a parking garage across the street. Recommended"

"Would visit again. The room was clean and smart, the bed was so comfy I slept really well. Loved the pool, steam room, sauna and jacuzzi. Parking was difficult as it was a busy time when I arrived. It's a popular place especially with the gym and pool so reception area was very busy. It's located on an industrial site. Only downside was the Starbucks staff aren't very friendly but the hotel staff were. Would recommend this hotel."