Hotel with a Concierge in Sierra de Aracena from SAR 436

"We booked a SPA hotel but Spa was not operational. The hotel did not inform us before arrival despite knowing about that for several days. When we asked at check-in the person at reception effectively said ‘it’s not our problem’ and was really quite rude and unwelcoming. That was a shame because it created a very poor impression and made us feel unwelcome when there was no need. Simple caring customer service could have handled it. Hats off to Expedia who helped to make amends. As for the hotel, it’s really very nice, but I think it cares more about itself than its customers "

"Great communication. Easy to check in, and had everything we needed. Lovely welcome pack of essential items as well."

"Good wellcoming, very nice house. Thanks to Berta and Reme"

"Friendly staff and good food"

"Amazing views across to the town. Immaculately clean pool area. Friendly staff "

"Quite dated, needs some TLC"

"Very easy, very comfortable, well-situated, well-priced. Excellent breakfast. All good."

"This place was absolutely gorgeous. One of the most beautiful locations I have ever been to. We are on a road trip, and sadly only stayed one night. We will return and spend much more time here. The place is charming. The people amazing! Very happy. "

"Hotel jsme použili na přespání při cestě po Sierra Aracena. Líbil se nám klid a prostorný pokoj."