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"Overall it is a very nice resort and the free morning breakfast was delicious. The staff was very friendly and helpful. My only complaint about is that two of the pools and jacuzzi were not filled or functional. Make sure you get an air conditioned room otherwise you have no privacy. The walls do not go to the ceiling and everyone in the Resturant can hear you in the room and your bathroom. It could lead to an embarrassing moment."

"El agua en la ducha no es caliente. Está temperatura ambiente y bastante salobrega. La puerta corrediza de la ducha no corría y por dentro la ducha se veía descuidada y con humedad."

"Nobody speaks English in the hotel. The music was too noisy every evening."

"This is our fourth time staying at Maya Jade, we love it. It’s private and quiet. The pools are great. We will stay here again. We live in Alaska and we will fly to Guatemala just to stay here."

"Hotel with no security at nights, no night lights around the hotel, broken door lock , pool not well maintained hotel dificult to locate at first time, pool seats rusted, overall not satisfied for the price I pay."

"Very quiet and nice place in the rain forest, restourant on the spot and great nature environment; plenty parking."

"Hotel El Faro is a beautiful hotel by the beach with a big swimming pool and a pool bar. The staff at the restaurant and bar were excellent and helpful. Also the cleaning staff was very nice and cooperative with cleaning hours. Our problem was the management of the hotel. The manager would not let all members of our group to check in to the hotel as the hotel had some connection problem with Expedia. Note: the room was reserved and payed a year in advance and the confirmation had been sent to...

"Muy buena ubicación y con todo lo necesario para una buena estadía, la piscina es fenomenal."

"No es acorde el servicio al precio que se cobra"

"muy buena la ubicación frente al mar"

"No todas las habitaciones tienen aire, es el techo del rancho tapado con Saran. Piscina salada y pequeña, los baños son mini. Se fue la luz 2 veces y se apagaba el ventilador entonces era mucho calor. No tienen POS se paga en efectivo o transferencia. La comida rica. No hacen limpieza en las habitaciones todos los días, si quieren toalla en la piscina son Q 15 más y las toallas de las habitaciones ya les toca cambio ( manchadas, rotas y deshilachadas) Deberían de poner hamacas en los espacios...

"We drive 4 hours from Guatemala City to this place the property have no reception we had to wait for the person in charge to get there no toreos o. Pool tv not working I can go on for the money we paid not good "

"Really good place "