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"Staff was very helpful and friendly"

"Had a lovely stay. The staff were extremely helpful and friendly. The swimming pool was a great size and the jacuzzi lovely and warm. The food was also very good. Would highly recommend."

"Thank you once again for a lovely stay at the Relais."

"Lovely place well situated friendly manager"

"Die beiden Zimmer der Suite waren sehr schön, leider funktionierte in einem der beiden Räume die Deckenbeleuchtung nicht. Wir hatten das am ersten Abend gemeldet, ein Handwerker kam am späten Nachmittag des nächsten Tages. Es gab wohl einen Kurzschluss, wenn eine der Brunnen Nachttischlampen eingeschaltet wurde. Die Lösung: Die Lampe nicht mehr einschalten. Abgesehen davon waren nur für 2 Gäste Handtücher vorhanden (wir waren 4). Erst nach mehrmaligem Nachfragen bekamen wir die fehlenden...

"The staff were friendly and helpful"

"The hotel was fine, the manager was a good man, but there should have been a fan atleast in the room, it was very warm at night, couldn't sleep. The hotel location is great and the environment was friendly."

"On the whole our stay was a very pleasant experience. Our room was light airy and cool in the heatwave. The beds clean and comfortable. Decent shower/ bath. Not sure if the small towel in the bathroom was a hand towel or bathmat. The only disappointment was the very basic breakfast, just flake or some round cereal. No muesli, yoghurt, and NO fruit. Bananas are the cheapest fruit going. The cooked breakfast, made to order was good . Nice to have use of the large garden. Few minutes walk to...

"There was no breakfast which was disappointing. There was a pillowcase in the middle of the floor when we arrived. There was a socket hanging off the wall next to the bed, large cobwebs on the curtain rail. Crayon all over the wall above the double bed. The wooden edge across the bathroom door to edge the carpet to the raised tiled bathroom floor had come off completely. The light Obote the mirror over the sink didn’t work. The bathroom was tiled black so the light was needed. The shower had...

"Staff was wonderful. Rachel was so kind and accommodating. Beautiful location but it was the people that made the impression. Very cozy interior and lounge/ dining area. Perfect quiet weekend getaway"

"Well mentained development"

"Beautiful property and lovely staff… Breakfast was great and I would advise that you book dinner in advance as it gets booked up fast!"

"Really good location, just a short walk from the centre. Being able to park was a real bonus. Freshly cooked breakfast and friendly staff. Room pleasant and clean. Good value for money and would use this hotel again."

"Room, bathroom and bedding were very clean. Room had lovely sea views as it was on the 4th floor. There are no lifts so the hotel might not be suitable for the elderly or disabled. The TV didn't work in our room, we were offered a different room but we refused. We were, however, able to watch TV in an unoccupied room. The staff were friendly but quite often nowhere to be seen. It says on the Expedia website that breakfast is available, but breakfast was never advertised so we ate out. The...

"Claverton staff, food, room and gardens all excellent. The functions on 2 nights in function room and beer garden below our room was noisy and therefore took edge off stay hence the 4 stars and would not return in the future."