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"A lovely hotel, with fantastic views of either the Tower Bridge or the docks. However, staff at the contact centre and hotel were unhelpful and at times rude."

"Excellent hotel in central London. Unbeatable location. Easily accessible via the Tube from Heathrow."

"Great area"

"Clean, affordable, cute but too small, only good for a quick weekend stay but not to stay long, they only clean the room every four days, no amenities, taking a shower was annoying, you can easily flood your bathroom/room. no tv but staff for friendly and always willing to help."

"Great location. Fantastic room. Staff was friendly and very helpful "

"Personale molto gentile, a 10 minuti dalla metro di Euston. Camera pulita, colazione varia con prodotti freschi. Zona tranquilla, con ristoranti e pub sotto all'hotel. "

"Great value, clean and friendly staff team"

"Location is very good but staff and property is not good"

"This hotel is modern and clean. It has a friendly staff and an amazing breakfast. It is conveniently located one block from the Wicked and Hamilton theaters and is right across the street from a major transportation hub. I highly recommend it."

"Room was clean, nicely finished, great view. The breakfast was underwhelming. Bit of a walk to the nearest tube station."

"bonne localisation chambre petite mais fonctionnelle baignoire extremement haute, c'est dangeureux"

"Clean and well located. Breakfast was great. All the staff that I interacted with helpful and polite."

"From checking in to checking out the following day most things were wonderful. The staff so friendly and helpful. Lovely room/bathroom and service and drinks in the 12th floor bar. The only downside was the breakfast, we had to wait absolutely ages for a coffee but the lady was very apologetic and we hadn't been told there was actually a help yourself coffee machine at the other end of the breakfast room. For the price of the breakfast we all thought it was rather substandard with not enough...

"A beautiful, historic building in central location along the Thames. The staff are so warm and friendly, they truly care about the comfort of the guests. "

"Short walks from most of the places to see."

"Beautiful property. Rooms are small but well appointed. Staff are attentive and professional."

"Great central hotel. Nearby the Vennel steps/Victoria street. Lots of Italian restaurants steps away. Staff were nice and hotel was spotless. We love that a twin bed are double beds each. Highly recc hotel . "

"On arrival the lady on the desk asked that both myself and my wife produce ID. My wife didnt have ID on her but the lady on the reception at first was not very helpful, she told me that no ID is a problem. It had to be a Gov issue ID. After 5 minutes of my wife scrolling through her photos on her phone looking for something, i went to the desk to complain and then the hostess told me to search in photos for passport which sorted the issue. She should have just said straight away rather then...

"Presque un 5 étoiles... très bien situé... bons petits déjeuners anglais (buffet)... excellent service."