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"Beautiful resort with so much to do! Only issue was we had booked a room with two queen beds. Once we got to the check in they were trying to put us in a room with 1 queen and a sofa bed. Apparently it is in the fine print if you book with Expedia that two queens are not guaranteed, so I guess that was our fault. The other small issue was that room service would rarely answer our call and we had to call in every morning since out water bottles and mini fridge were not refilled. Other than that,...

"Excellent staff installations clean and organized We love the hotel vibe amazing food and drinks Everything to make our vacation one of the most enjoyable experience"

"The staff was great. The food was ok. The pool was kind of dirty which we had no choice to enjoy since the seaweed was so bad on the beach. The bars were dirty. We had housekeeping come 1 day and they didn't clean our counters or mirrors. The beds were soft but the pillows were hard."

"Toro excelente"

"Love the environment!"

"Good resort for taking time off, and relaxing."

"El servicio del personal deja mucho que desear, las personas que servían comida en el mercado San Juan tenían una actitud horrible y con 0 ganas de atenderte. En la playa igual, los meseros pésima atención. Recomiendo el lugar ya que definitivamente es un gran hotel, la comida deliciosa y tiene mucha variedad."

"Enjoyed our stay!"

"Looks every thing is great and service was awesome just wondering how they managed the property."

"The property was super clean, and extremely well maintained with no issues. All the staff was very welcoming and helpful throughout the entire resort. The resort had everything we needed for our stay and exceeded my expectations every day. I can’t wait to go back."

"Enjoyed my stay. Staff was amazing. They are a tad overbearing with the time share they try to sell."

"We had an amazing time, our butlers Francisco,America and Marie were fenomenal, awesome bravo !!! We rented a Cabana by the beach and Victor also was amazing. From checking in all the way to checking out it was a wonderful experience. Everyone in the restaurants were great awesome people we loved it.. thank you very much . We will see you again…"

"Great location"

"From the moment we arrived at the property, we were treated exceptionally well. We were welcomed with a refreshing drink and cool towel before being driven to our bungalow, which immediately set the tone for an incredible stay. The bungalow itself was absolutely amazing—spacious, beautifully designed, and full of luxurious touches. The glass floors overlooking the beach below were such a unique and stunning feature. Having our own personal pool, a full refrigerator, and outstanding service made...

"The staff were extremely friendly and helpful. I would suggest having more employees speak more fluent english. Maybe add more activities for traveler's. The food was a little over cooked. Rooms were spacious and clean."

"N"

"I love everything"

"Service and staff were excellent. Good food throughout. Beach is well maintained Would stay here again"

"Todo del hotel estuvo excelente , el servicio , la atención y la comida . Solamente un tema que no tiene que ver con el Hotel la época era de sargazo por lo que la playa no estaba tan limpia."

"Falta mantenimiento al edificio, y si no tomas las pláticas con los del hotel …. Eres un cero a la izquierda….. es de esperarse. Recibimos mejor trato de los trabajadores de mantenimiento y el personal que hace jardinería que los del staff. En general dos estrellas, espero mejoren por que es una buena ubicación"