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"Excellent"

"Just booked it!!! You won’t regret !!"

"Servers were attentive and courteous,"

"Excellent so much to do and very kind staff"

"I liked the every evening entertainment."

"My family stayed at the RIU Palace Pennisula last year. This year the place is being remodeled. We decided to try another RIU resorts and we chose Hotel RIU Cancun. When I arrived at the hotel before we needed to check in, my family needed to use the bathroom. I asked one staff who was on his phone on the other side of the check In counter. When I asked, he simply looked at me and said, "I am on the phone!" He obviously didn't care about the customers and wanted to be on his phone. I also had a...

"We had an amazing trip - everything about Riu Sante Fe was excellent!"

"Very nice"

"This was my first time in Mexico and my first time staying at this hotel. We were here for a week and most of the service up until the final day was very good. We checked out in the morning but left our luggage with the concierge as our flight wasn’t until the evening, and we were given wristbands as temporary identification to pass the security point (which is, importantly, a very long walk up to the main lobby) for when we returned to the hotel. This was flawed in and of itself because it was...

"My first time at Moon Palace after staying in other hotels in the Zona Hotelera. Other for the beach not being swimmable, everything about this hotel was amazing: the service, the staff, amenities, food. Everything also very clean and organized."

"Food was pretty good especially for being an all inclusive. Spa was amazing and staff was friendly. Bathroom was a little gross with the rainfall showerhead so we used the wand to shower. Other than that room was great."

"Tips tips tips! It's not mandatory but it's a nice gesture for the level of impeccable service you get here!"

"This place was a MAJOR disappointment. 1) The SMELL. It just smelled BAD. I thought initially it was all the seaweed, but one day I walked out far past my bungalow, and the water became much clearer. Near the bungalow, it just looked, funky, and SMELLED. I discovered upon returning home, that the expansion of large hotels has put a strain on the sewer system. I searched DuckDuckGo for: "Playa De Carmen sewage issues", and this was the result: "Playa del Carmen faces significant sewage issues...

"The rooms are so beautyfull."

"Todo excelente!!!"

"We stayed at Grand Moon Cancun in April, and unfortunately it was very disappointing. The resort is huge, but getting around was exhausting. You depend on golf carts, many of which are reserved for guests with special bracelets, so we spent a lot of time waiting and traveling instead of enjoying our vacation. The water park is better for older kids and wasn’t very exciting for younger children. The pools were nice, but food wasn’t available poolside unless you had an upgraded bracelet, which...

"Perfect"

"10/10"

"."

"cheap place out of the hustle and bustle of the zone. place seems geared for timeshare sales. pool was great, the food was okay. a good place for the money and seemed very safe"