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"Excellent!!"

"Three maybe four people smoking at the poolside staff told them no one did not listen. What is the policy ?"

"Ocean, swing pool and show: Water dance in the out door pool and fire dance. Staff are excellent"

"Staffs were nice, and hotel was clean enough. We had given many options for food. Unfortunately, we had a difficult night due to SECURITY BREACH. One of the guy attacked me, I injured by the guy, called to desk for the security. No one showed up. We went down to the desk to see what’s happening and saw the guy was arrested by the police. We canceled the trip and bought a last minute flight tickets. We asked for the full refund, staff didn’t help us."

"The resort and ots amenities were top notch. Staff exceptional"

"We had a wonderful stay and would happily return. The food was one of the biggest highlights of the trip. There was a great variety of options, and we consistently found meals we enjoyed throughout our stay. The shows and entertainment each evening were also excellent and gave us something to look forward to after a day at the beach or pool. The staff were friendly, hardworking, and always willing to help. Their service really contributed to the overall experience. Our room was clean and...

"The food is not the best. Very basic. Entertainment at night needs a huge improvement. Lower floor rooms are damp and smell. Sports bar 3/10"

"Fui con mi pareja y tuvimos una excelente experiencia durante nuestra estancia. Era nuestra primera vez en el hotel y superó nuestras expectativas. Desde el check-in, todo el personal fue muy amable y atento, los bellboys, servicio a la habitación y el equipo que nos apoyó con las reservaciones para las cenas. Disfrutamos mucho de las instalaciones, las albercas y los bares. El personal sin duda le da un toque especial, nos invitaron a jugar Blackjack en la alberca DEZ y a varias actividades...

"El Staff perdidos nunca sabian nada o daban malas recomendaciones sin saber"

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"The room was amazing at Palafitos Over the Water Bungalows! A little pricey, wish it was less m, but we were celebrating our 30th year anniversary and wanted to make sure it was top notch and we definitely received top notch service and we definitely had that and more! The room was immaculate! Staff were extremely friendly and attentive! The yoga and stretching were peaceful and timely! Food was a la carte which helped in not overeating! Portion sizes and ingredients were enough to satiate!...

"Great food in all restaurants, delicious"

"The property was beautiful and modernized. The pool areas were nicely maintained. However, the majority of the staff were rude and like my or my husbands asking of anything was burdensome. Our dinner at the Asian restaurant was so poor one evening that we sat for 15 minutes before my husband had to ask if anyone was going to serve us. Even then, our orders were taken and we were never checked on again while the couple next to us had to members of the wait staff checking on them several times...

"Great family hotel !! Lots of activities throughout the day !!! Everyone is very nice !!! Good food options!!! Didn’t like the fact that couldn’t get in beach due to the seaweed . Waterpark so much fun"

"Excelente"

"Good staff"

"Food could have been better, but overall it was great"

"Alberca cerrada Loby con demaciodo calor"

"N/A"