البحث عن فنادق في كينتانا رو

"Un lugar exelente"

"An Amazing Stay — Clean Rooms, Wonderful Staff, and a Perfect Anniversary We had an incredible stay, and I want to highlight just how special the experience was. The room was spotless every day — a huge thank‑you to Carman for the amazing work and attention to detail. It truly made the room feel welcoming and comfortable. The staff throughout the hotel were exceptional. Everyone we interacted with was friendly, helpful, and genuinely committed to making our stay enjoyable. Both breakfast and...

"I like that you don’t have to have reservations for restaurants. Rooms had very good AC and mini bar was stocked."

"The resort was excellent, staff friendly, clean, food was great in the buffet, however didn’t care for the restaurants, and the major minus is the beach, there’s no beach and the smell coming from it is horrendous,"

"Great hotel to vacation in. Will be going again."

"The rooms are really nice"

"This was one of the worst experiences I have ever had with a hotel. We had no hot water and when fixed it was still cold. Staff and everyone were very nice and helpful. This is setup to get access to the nice part of the resort you have to pay higher price. The restaurants you have to reserve a place. The food was okay but not great. We will never go back to this place. We were ready to come home on the first day."

"Our stay at Xcaret Arte was amazing. Most of the food was amazing, there’s definitely variety and other restaurants you can go to after if you don’t like the one you ate at. The staff was so kind and helpful. They worked with us to accommodate any changes we requested in itinerary. Having the parks included with transportation provided was a huge plus. The room was amazing!"

"We kept getting woken up by sales call at 8:30am. They don’t even apologize for waking us up on our vacation. We declined numerous time but they keep calling. Even as we were leaving on our last day they kept pushing. The buffet food wasn’t great. Most of the food tasted horrible and Not enough choices for kids. The cocktails at the pool seemed watered down. Didn’t taste any alcohol. The Nizuc hotel in the middle buffet was MUCH better as well as their restaurants. I would recommend going...

"We enjoyed it and the crowd was a lot of fun. We had some minor issues with the room and overall the property was well kept. Customer service was very good."

"The room was amazing at Palafitos Over the Water Bungalows! A little pricey, wish it was less m, but we were celebrating our 30th year anniversary and wanted to make sure it was top notch and we definitely received top notch service and we definitely had that and more! The room was immaculate! Staff were extremely friendly and attentive! The yoga and stretching were peaceful and timely! Food was a la carte which helped in not overeating! Portion sizes and ingredients were enough to satiate!...

"My room was dirty it still had the people food and plates that was there before me and balcony door was broken and did not lock said they was coming to fix in never did"

"Una estancia increíble, el servicio excelente (el personal siempre atento y sonriente) y todo super limpio. Las instalaciones y habitación super lindas. Totalmente vale la pena lo pagado. Los niños la pasan increíble, súper recomendado."

"It was great"

"The hotel itself is beautiful, and the public areas were very clean and well maintained. Breakfast was good, and we especially enjoyed the Lebanese restaurant. The kids’ amenities were also great. However, we were disappointed with several parts of our stay. The beach was clean, but the water was not clear and was full of seaweed and debris, which made swimming uncomfortable. Our biggest issue was the room. The AC unit was located inside the closet and made a very loud noise all the time. There...

"Bien"

"The property was beautiful and well maintained. This is high rise hotel property not a sprawling complex. So not a lot of walking but not a whole lot to see. The beach was gorgeous but tons of seaweed was all along the coastline (not the properties fault). The water was pretty rough with large waves the 4 days we were there and danger flags were posted. The breakfast in the Market Cafe was a buffet with about anything you could want. We really enjoyed it. The restaurants were good but not great....

"My family and I had an amazing stay at this resort, and I can honestly say it exceeded my expectations. From the moment we arrived, the staff made us feel welcomed and valued. Everyone was friendly, professional, and always willing to help with a smile. The resort itself was beautiful, clean, and well-maintained. Our room was consistently stocked, cleaned thoroughly, and made comfortable throughout our stay. It was clear that the staff takes pride in providing a great guest experience. What...

"Clean evenvironnent"

"Clean rooms and stuff"