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"Hotel has everything you need to enjoy vacations...love it"

"Amazing staff, the entertainment staff was the best I have ever experienced! They made the whole trip very memorable. Definitely recommend the Riu Cancun"

"good"

"Friendly staff …amazing resort"

"Excellent service and friendly staff. They keep the facilities really clean. There is also good care ant the restaurants on getting you what you need, specially with allergies. There is a great kids waterpark for families. And the food is all excellent. My only main complaint is the there aren’t a lot of bathrooms on the property. Especially if you’re on the beach…. "

"The rooms were clean, I don’t think they change the bed sheets very often. Too noisy for us , to many young drunken people, we’ll be going to an adult resort next time, the only reason we went there was the price. The staff was good and helpful called the night before for a bell boy to get our luggage in the morning, and they were late, almost missing our shuttle. In our experience we would go somewhere else next time "

"Friendly staff, great food, awesome pools, clean building and great vibes! "

"Todo fue una gran experiencia. Desde la primera llamada hacia el hotel, la gente el panorama, las habitaciones, todo con excelente servicio. Si quieres unas buenas vacaciones, este es el lugar disfrútalas."

"Clean room, wonderful view , staff nice and friendly"

"Nice stay but the food was 7/10. Only stayed here to enjoy Xcaret Park but I’ve had better experiences in other resorts"

"Very clean"

"From check in to check out everything was excellent. We especially liked the sense of security provided by the security staff. I'm not sure where the people complaining about the food eat at on a regular, but we were very impressed with the quality, especially the buffet. We're already working our calendars to come back!"

"Tout"

"Todo excelente"

"Beatiful place to spend valuable time with the family, the pools, kids area, shows, variety of food and the warm atention of the staff was great!"

"Overall would not recommend. Food sucked, entertainment sucked, drinks were watered down. Service wasn’t the best either "

"My overall experience at Hard Rock hotel Los Cabos was great! My family spent most of our time at the Lyric Pool where we were well taken care of my staff. Rueben was very attentive to my fish and but allergies and ensured my experience there was not forgotten. I appreciate his friendly smile and fast service."

"Very professional team, great hospitality, and a wonderful stay in Cancún"

"So we were there for 6 days, and I really enjoyed myself. The property itself is dated and is in need of upgrades but that didn't disappoint me or ruine my good time. One opportunity I would suggest is to put a dresser for clothing storage in the rooms. We had no where to put our clothes for our stay. We upgraded to the VIP level and really enjoyed our concierges. Luis, Mauricio, and Raul were all great 👍. The booze was flowing and there was no shortage of it. The food was ok,...