البحث عن فنادق في المكسيك

"Han dejado caer mucho la atención a cliente mucho tiempo de espera al room service, no hay orientación ni información de fácil acceso, no todos celular los empleados te atienden amablemente. Sin duda no siento que recibimos la atención por lo que se pagó. Aún así la comida excelente siempre, las instalaciones bien pero hay muchas zonas con albercas vacías Cuando llegamos nos hicieron dar 4 vueltas entre recepción y recepción por qué no sabían en qué Hotel encontraba nuestra reserva si casa...

"Room was dated but clean. I did not have hot water in the shower. Housekeeping did a wonderful job. Food was just average. Too many young, rude 20 to 30 yr old Americans. I was uncomfortable with the atmosphere that they created. The Canadian younger crowd was more pleasant and polite. I probably will not return to this resort because of the undressed, pot smoking, rude, loud Americans. I am American myself and I was embarrassed for them. David at the inside bar was fabulous in the...

"Hotel run down, food was bad, drinks worse. We ate at the Italian restaurant everyday because it was the only restaurant edible. Too many kids, I’ve been to Cancun over 10x n this was the worst experience so far. Actually I’ve never had a poor experience until now. My husband and I felt catfished were all the amazing reviews. Obviously the reviews were “paid for and or staff”. Do yourself a happy favor and stay at the RUI, it’s 100x better and cheaper. I still haven’t figured that one out."

"V"

"The staff were amazing! Enjoyed all the food at the very pretty restaurant, everything was perfect."

"Amazing resort."

"Highly Recommended! Just returned from an amazing stay at **Hotel Riu Palace Kukulcan** in Cancun and I can’t say enough good things! The resort is stunning — beautiful oceanfront location with powdery white sand and turquoise water right at your doorstep. The rooms are modern, spacious, and very clean, with fantastic views of the Caribbean Sea. The all-inclusive food was excellent (especially the seafood and the Japanese restaurant), and the staff were genuinely friendly and attentive. We...

"La comida no está muy buena la verdad, la bebida está fatal ! No hay suficiente personal. Las instalaciones están increíbles ! Ojalá pusieran atención en la Comida y bebida , por eso se paga un TODO INCLUIDO, vas a comer rico y a beber rico…. Y eso no pasó."

"The hotel was okay, nothing out of the ordinary. I think it is very overpriced for what they offer. The gym didn’t even have something as basic as cold water, and the coffee machine in the room had small insects in it. There wasn’t much variety of drinks available — only basic options — compared to other hotels I have stayed at before, where I paid much less than for this hotel. Overall, this hotel was not what I expected for the price I paid."

"Staff was always helpful and very pleasant"

"Very fun resort with the best people. Will be back for sure"

"Nice Ressort, friendly staff, expensive market and breakfast options. Rooms are serviced daily."

"The room was amazing at Palafitos Over the Water Bungalows! A little pricey, wish it was less m, but we were celebrating our 30th year anniversary and wanted to make sure it was top notch and we definitely received top notch service and we definitely had that and more! The room was immaculate! Staff were extremely friendly and attentive! The yoga and stretching were peaceful and timely! Food was a la carte which helped in not overeating! Portion sizes and ingredients were enough to satiate!...

"Yo fui el 2025 y volví a ir en el 2026. Bueno la verdad que para ir día entre semana no se lo aconsejo a nadie los show que hacen en la piscina el DJ que había todos los días ya eso no existe. No hay actividades en la noche y a partir de las 10 P.M. hay que dormir porque no hay ninguna barra abierta un hotel que sólo es para adulto, la verdad que una decepción terribles. Jamás en mi vida vuelvo a regresar ahí. Eso ha decaído muchísimo. Dicen ellos que fue que cambió de dueño pero cambió Para....

"Clean room"

"Clean rooms, amazing staff and food. Shows are a great way to expend time at night."

"We have been to the moon palace, the grand, three years in a row. This trip was by far the worst one we’ve ever went on. First off, a lot of their policies have changed for Expedia OneKey members. Since we travel so much, we usually have the upgrade available which was not given to us, even though we had the email from Moon Palace stating it would be given to us. They stated that their policy changed and no longer provide upgrade (even though Moon Palace literally emailed me the...

"The staff is supper helpful and friendly. Ricardo was the most helpful employee at the resort."

"We had a great time and it was perfect for a short trip. The staff were extremely kind and helpful"

"I have been to different Riu and different all inclusive and this has been by far one of the best if not the best. Gorgeous Views , quality of food , decent quality in alcohol, Riu partys are super good themes music and vibe. Staff super attentive and guest oriented. Only thing to make it perfect a lottle more of entertainment during the day in the pool area and the music to be in a big open area needs better sound system but o can definetly return"