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"It was excellent family vacation place"

"Housekeeping excellent Toilet bowl water level too high Pool height should be 6 feet maybe 5 feet 6inches"

"10/10 loved all the restaurants and food was good. Bars were super fast and drinks were consistent. Entertainment was good, loved the bingo! Parties were a blast and easy shuttle to other resort where parties are held. Great music. Quiet side and party side for the pools which was amazing. Staff was very friendly and helpful. Only bad side is key cards for room got deactivated from being to close to our phones many times!"

"Increíble esta precioso se portaron maravillosos es la segunda vez que voy me encanta"

"Room was clean all the time Staff is great, very friendly and warm It has entertainment options for kids Outdoor pool was a little dirty. A recommendation for improvement is offer more entertainment options, and organize better the buffet, for example provide serving zones away from main allergens, such as shellfish for example. And provide healthier food at breakfast, for example non fat dairy"

"Mal mantenimiento de la hab. Terrible el vino tinto en general. Muy buena comida "

"We loved everything! The food was outstanding, but you should make reservations before the trip. The room was comfortable and clean, and we loved the two hammocks on the balcony. We took advantage of the free classes- salsa dancing, watercolor, weaving, stretching. The whole property felt lush and tropical, and we had so much fun exploring down different pathways. Be sure to visit the chapel on top of the hill! The only thing that surprised us was how expensive the basic spa services were, so we...

"I liked how the staff was very attentive and friendly. Everything was always nice and clean. Definitely will be coming back !"

"Staff super friendly and helpful, shout out to Monica and Daniel in the Buffett. Rodrigo for assistance with first aid after a fall and an incident with a Deer. Iver and Nancy for overall assistance. "

"The place was super clean, the staff was fenomenal, the restaurants were good. My 5 day experience was spectacular."

"Super "

"I had my booking done long time back ! When I reached to security gates of Hilton Cancun . They told me they can’t find my booking ! Wow amazing ! I was flying from North Carolina USA to Cancun to hear that they can’t find my booking which was there as they realised it later with a silly excuse of system not working ! Okay never mind . I meet David front office supervisor as he promise that he will compensate with somthing like spa for my spouse! Guess what he never show up ! So going to Hilton...

"Food and drinks were good "

"Will go back definitely!"

"The resort was amazing. All the staff were super kind and very helpful. The food was pretty good. My favorite was the Yacht Club. They had something to do every day and night! Anything we wanted/needed, all we had to do was ask."

"Bueno regular. "

"Clean, great staff! "

"The hotel was clean, the staff was friendly, and the view was lovely. However, the entertainment was a bit lackluster, and the food was average at best, very bland. "

"An amazing location, super relaxing and just beautiful all around. We stayed at one of the Elite bungalows and we couldn’t have picked a better vacation spot. The room, the view, the food, drinks, and the staff were all exceptional! We’ll definitely visit again!"

"Excelente, la atención y el servicio tanto del Hotel como de la página Expedia"