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"Great location! Great staff! Beautiful hotel! "

"Room’s floor was sandy, a random cheerio, and found lot of dust when I accidentally dropped my earring on the floor. I even requested the front desk to have someone clean the floor but they told me they won’t do that and only refresh the beds. I rarely write any negative reviews but the fact that they refused to vacuum even after requesting it, I just feel like their standards are mediocre at best."

"Très bon séjour, éviter juste les chambres près des ascenseurs car ils sont audibles et il y a plus de passage à cet endroit. Un des deux spa était partiellement fonctionnel, bulles que dans une zone."

"Good "

"Personnels super et activités pour les enfants excellents "

"Amazing breakfast"

"There is room to improve breakfast quality … to many commercial items on the table and less freshly made item "

"Breakfast was good . Staff were friendly. Kitchen has nothing we were expecting at least induction . We ended of eating lunch dinner outside because there was no cooking utensils. Micro oven was not working fast enough too . Thank you "

"Fresh food "

"Fantastic location. Amazing property. Hallways are long and elevators are centralized, so if you plan to go in and out a lot and are on a schedule you might want to ask for a room assignment near the elevator (or just a lower floor)."

"The staff was great and they stay was very comfortable"

"My last visit was so lovely - the staff, the room, everything. This time, the check-in was great, but everything went downhill after that. There was a loud random knocking from some fan that came and went all night and kept me from sleeping. Not a background AC/Heat vent but knocking. Then, waking up late and exhausted, and showering in a hurry, I realized that there were no bath towels. When I told the front desk at checkout, I got zero sympathy. "We're undergoing renos, there are fans on"...

"Very clean, great staff. Breakfast not great. Other than that highly recommend. "

"I was worried after reading several horrific reviews however, my fiancé and I were there for four nights and five days and the room was clean and excellent location to old Port Montreal. The bus stop is right outside the hotel which made it easy to commute around for cheap. We took advantage of the self-serve laundry room they have a vending machine in the lobby that has laundry detergent and dryer sheets in it. For the washer and dryer it was around three dollars per machine. Our room was very...

"The only downside was the room doesnt have a microwave. They also forgot to replenish the washroom’s body wash. But they resolved it quickly the moment I called the desk to request for it."

"Satisfied "

"An older property, but clean and comfortable. We had a couple of strange things come up - no dish soap for hand washing, dishwasher wouldn’t run, and the room’s temp control was auto-set to cooling - but we were able to work through most things and had a pleasant stay. Hôtel was quiet and staff were very helpful. Post-checkout luggage storage and lounge access are a bonus. "

"Our air conditioner was not working because outlet next to it was broken. I also wish the limited parking had been better communicated but they did give us a map showing some nearby garages. Location was excellent and we really really enjoyed the indoor pool."

"Expedia says breakfast included and when i asked the receptionist she said we do not have breakfast available when you booked with third party"

"Bel endroit propre tour était"