THE GOOD - the location is perfect, close enough to Montreal. The room is sizable, soundproofed well. Checking in was quick and staff were friendly and helpful.
THE BAD - each unit had a sign on the door that you can switch from do not disturb to have the room serviced. We left early the next day, for sightseeing and had switched the sign to have our room serviced. We arrived late at night to a room not serviced. I called the front desk and hospitality numerous times and was left unanswered. I finally walked to the lobby, only to find, there was no one there, waited a few minutes - then when I explained the problem, the staff didn't apologize, went to a back room and came out with towels. I was perplexed as his actions, but was too tired to complain.
This experience has soured our experience greatly. Unfortunately, I don't think I'll be staying here again.