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"The hotel advertises a breakfast buffet; it's not much more than some toast, bagels, muffins, cereal and yogurt. On a buffet I would expect eggs, bacon, sausage, waffles and pancakes . . maybe it's a cultural thing. While clean and well maintained, I would change the name to Stark, very industrial and monochromatic. They have a guest laundry, coin operated but they cannot provide any change; they should consider tokens instead that could be charged to the room."

" I was satisfied everything. "

"Clean room. Good staff"

"Overall lovely Hotel to stay at while at a conference. Very central location and convenient underground parking. The pool was a very nice feature. My room was very nice and comfortable overall, but my AC unit was noisy and made a whining/ rattling noise- which caused some interrupted sleep."

"c"

"Internet was fast enough for the kids. Breakfast was convenient."

"The kitchen was quite outdated...baseboards"

"Yes "

"The wifi was very unstable "

"Stationnement parfait "

"Chambre propre et spacieuse - Cuisine équipée - Petit déjeuner."

"Front desk agent was OK but another person, who was apparently some assistant manager, was downright unhelpful and uncaring. I was given a room, which looked like it was a dungeon (no window) and very dark so I asked for something else. Front desk said it was the only room left (note that when I booked a couple of hours before, there were 7 rooms available on your site). I told the front desk agent that the said room was unacceptable. I mentioned that I would be looking elsewhere and to get...

"It was all good."

"We had to change room because the first one was not clean, in particular the dirty bathroom floor where we found bunch of hairs. I requested a changed floor, just in case... The corridor carpet outside the second0 room was covered with trash. Although this new room seemed ok, we would not trust it cleanest after these experiences.. The hotel appears to be in a noticeable state of decline due to insufficient maintenance and repair investment. Service was uneven, and staff often seemed to be...

"Super"

"Localisation de l’hôtel à proximité de université Laval"

"Lovely hotel with friendly helpful staff. Good breakfast. Clean comfortable rooms. Great location"

"Clean room, friendly staff, had a great stay at Le Nouvel. The front desk staff was amazing! Shout out to Melody for a smooth check in."

"L’accueil était super et les gens très sympathiques ainsi qu’à mon départ "

"I asked at the front desk whether we were entitled to complimentary parking, and I was specifically told that we were and that I only needed to exchange the parking ticket at the reception desk. However, when I checked out, I was charged for two nights of parking, even though I only used the parking facility for one night. At that time, I was informed that the manager would contact me to resolve the issue. It has now been five days, and I have not received so much as a phone call. This level of...