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"The hotel itself was nice, but considering the high price it’s not really worth it. They charge a resort fee for things like the gym which was quite minimal, and tours of the hotel even for guests had a charge. The location is great though and obviously it’s a historical place."

"`i loved the sauna "

"le service réception"

"Very clean hotel and room. Easy and fast when checking in and checking out. Easy 10-15 minute walk to metro station."

"Chambre propre et personnel accueillant "

"The hotel was a bit outdated but overall it’s good for the location and price."

"Nice location downtown. Great room. Lot of younger children and families so may be more ideal for family units. "

"The room was clean, comfortable and spacious, and the breakfast was good for the price you pay. I only docked a star because on one of our nights there, there was a fire alarm at 4 am. It was a false alarm, but there was no announcement that it was false (so everyone had to shuffle outside at 4 am to learn that it was false, including the elderly and those with young children), and there was no apology/acknowledgment the next day."

"Fresh food "

"Excellent location. Nothing negative to say about the hotel, staff and services! "

"I highly recommend the breakfast menu at Ben & Florentine. The staff are friendly, the food is delicious and the restaurant is beautiful. The parking is ample and the room was clean and spacious. Thank you for a wonderful stay!"

"Staff has no idea what to see in the sorrounding"

"This was a fun place to stay for a few nights - good location. The only challenge is that the steps to the entrance are steep for carrying your luggage and reception closed at 11:30 so get there before then (the good news is my friend was able to let me in as she had checked in earlier). The rooms were very nice and again can't beat the location for the price!"

"The room was clean"

"Closet sized room with extremely noisy AC"

"Room was good. Gym is very basic. Gym availability only after 7AM. Pool hours are not great for early risers."

"All good"

"Super convenient and well priced. Room is well equipped and amenities are great for a short or longer stay."

"Expedia says breakfast included and when i asked the receptionist she said we do not have breakfast available when you booked with third party"

"Très bon hôtel. La chambre était rénovée et propre. Très bien positionné dans Québec. "