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"The most beautiful, well finished hotel we have ever stayed in. The room was a great size, staff so pleasant and helpful and the amenities top class. Would recommend this hotel to anyone. The views here Ha Long Bay are an added bonus and the hotel ensure the beach area is kept pristine and clean. 10/10"

"We had a very relaxing stay and the rooms and spa were spectacular! Fruit and sweet treats were there on our arrival. Had a great experience!"

"👍"

"Impeccable service and amenities. Well appointed suites. Would stay again"

"Excellent service and the room was outstanding. Room service food was impeccable. Great place to play Golf."

"新しい大型クルージング船は非常に快適でした。部屋は豪華、綺麗で清潔で広さも十分。クルーも非常に親切な対応でした。 2点ほど考慮点を記載しておきます。1点目がメインの食事会場の空調です。正直エアコンの効きが良くなく、座る場所によっては汗が出るほどの暑さを感じました。 2点目がクルージング船まで、岸から小型船で30分ほど移動が必要な点。別の大型クルージング船は岸から直接乗船している会社もある中で、往復で1時間要する小型船での移動はマイナス点に感じました。ただ、小型船は空調が効いていて移動中は揺れも小さく、移動時間が気にならない人にとってはそこまで問題ではないかもしれません。"

"Enjoyed our stay, we will come again"

"Clean, staff very good. Close Ha Long Bay "

"We arrived at 1:50 pm for check-in and were told rooms weren't available until 3:00 pm. After waiting over 3 hours, we finally got a room at 4:10 pm because our booked Bay View Family Room still wasn't ready. During the wait we spent a considerable amount at the bar. We were then "upgraded" to an Executive Lake View Room despite specifically booking a bay view. Reception moved us again, but the bay was only visible from the bathroom. We gave up arguing. The room had multiple maintenance issues:...

"Top"

"Good location."

"What an amazing ship run by an amazing crew. The food was wonderful and lots of it. The activities were great fun, and you could tell the staff really enjoyed their jobs. We loved it and wouldn't hesitate to use Capella cruises again. In a field where there are many choices these guys stand out. Thank you for making our time so special."

"Great overnight trip"

"Camille and her staff went overboard to accommodate all guests and their personal and dietary needs. Dinner was 5-Star as far as cruise ship dinners go. The ship could use some updating but the experience and excursions were well worth the money."

"The room was spacious and clean. The staff were friendly and helpful. Right across from the port, I had the ocean view with balcony, so was a pleasure seeing the view from bed"