"My family and I stayed here for over a week. We booked two rooms. Overall the hotel it self is not bad but it’s definitely nicer in photos than in person.
Staff here is very unwelcoming and they hardly smile or is friendly. I’ve said hi/thank you to them multiple times and they just stare are you and seemed annoyed. Most of the times they are sitting around on the sofa and on their phones. I’ve never been to a hotel and experienced that before.
The breakfast buffet hardly has anything on the...
"Nice enough for a 2 star hotel. No restaurant on site, but plenty of restaurant in surrounding area. Best chicken and beef noodles just two block down on the right hand side coming out of the hotel. Close to night market and the border gate. Room does have strong cigarette smell so that’s something to think about. Owner did try to help by finding us a room that is not as bad. "
"Like: Clean, bed is good, close to amenities, fairly new building, good for short stay and reasonable priced
Don’t like: Small room, cheap on shampoo and shower gel - no dispensers in the bathroom and only small packets given, No coffee maker - only kettle, no restaurant, swimming pool or cafe in the hotel. "
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
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"Nice enough for a 2 star hotel. No restaurant on site, but plenty of restaurant in surrounding area. Best chicken and beef noodles just two block down on the right hand side coming out of the hotel. Close to night market and the border gate. Room does have strong cigarette smell so that’s something to think about. Owner did try to help by finding us a room that is not as bad. "
"My family and I stayed here for over a week. We booked two rooms. Overall the hotel it self is not bad but it’s definitely nicer in photos than in person.
Staff here is very unwelcoming and they hardly smile or is friendly. I’ve said hi/thank you to them multiple times and they just stare are you and seemed annoyed. Most of the times they are sitting around on the sofa and on their phones. I’ve never been to a hotel and experienced that before.
The breakfast buffet hardly has anything on the menu and the breakfast staff again is very unwelcoming. It’s like they don’t want to be there.
The pool was closed and it looked very small. The gym is not bad. They say they have a sauna but they don’t. It’s a steam room.
Housekeeping/spa staff seemed more friendly. When we checked out we were charged over 300k dong for staining their pillow and towel. Price seemed very ridiculous for a stain. Overall doesn’t seem any where close to 4 stars and they definitely need to work on their costumer service. (They don’t have service at all) I was told this is one of the nicest hotels in the area and is incredibly disappointed. "
"Like: Clean, bed is good, close to amenities, fairly new building, good for short stay and reasonable priced
Don’t like: Small room, cheap on shampoo and shower gel - no dispensers in the bathroom and only small packets given, No coffee maker - only kettle, no restaurant, swimming pool or cafe in the hotel. "
If I need to cancel my hotel reservation in Mong Cai, will I receive a refund?
Yes, the majority of room reservations are fully refundable if you cancel before the accommodation's cancellation deadline, which is often 24 or 48 hours before your scheduled arrival. If you have a non-refundable reservation, you might be able to cancel it and receive a refund within a 24-hour period of your booking. Filter your search by fully refundable to find flexible hotel deals in Mong Cai.
Where can I learn more about changing or cancelling my trip to Mong Cai?
What's the best place to stay with easy access to Sa Vi Complex?
Huu Nghi 1 Hotel is one of the top choices for your stay based on our traveler data, and this 3-star hotel offers free parking and free WiFi. You'll find it 6.9 mi (11.1 km) from Sa Vi Complex. Other good choices in the area include Bien Bac Hotel and Khach san Cong Doan Mong Cai.
What's the best high-end place to stay in Mong Cai?
Bien Bac Hotel is a luxury hotel with spa services and a deli, and it's a popular choice for Expedia travelers looking for an elegant place to stay. Find more luxury hotels in Mong Cai.
Visitors can enjoy all that Mong Cai has to offer including its monuments. In Mong Cai, there are 12 hotels and other accommodations to choose from. Find out more about Mong Cai.
The hottest months are usually July and June with an average temp of 83°F, while the coldest months are January and December with an average of 63°F. The rainiest months in Mong Cai are August, July, June, and September, with each month seeing an average of 13 inches of rainfall.
