Outstanding service. Staff are knowledgeable; the food is quite Westernized. Highly recommend this company as they always look out and take care care of you since the service began to the end.
Outstanding service. Staff are knowledgeable; the food is quite Westernized. Highly recommend this company as they always look out and take care care of you since the service began to the end.
Fiona
Reviewed November 5, 2026Reviewed November 5, 2026
Terrific boat and service. I did not like that we could not sit wherever we wanted at the restaurant. We ended up seating next people that don't speak English.
Terrific boat and service. I did not like that we could not sit wherever we wanted at the restaurant. We ended up seating next people that don't speak English.
ILARIA
Reviewed February 18, 2023Reviewed February 18, 2023
We had a wonderful experience aboard the Ambassador Signature Cruise. From the moment we checked in, the staff made us feel welcome with their professionalism, warmth, and attention to detail. The ship was elegant, clean, and well maintained, and our bay-view cabin was spacious, comfortable, and offered breathtaking views of Ha Long Bay.
The itinerary was well organized, giving us enough time to enjoy the stunning scenery while participating in activities such as kayaking and exploring the...
We had a wonderful experience aboard the Ambassador Signature Cruise. From the moment we checked in, the staff made us feel welcome with their professionalism, warmth, and attention to detail. The ship was elegant, clean, and well maintained, and our bay-view cabin was spacious, comfortable, and offered breathtaking views of Ha Long Bay.
The itinerary was well organized, giving us enough time to enjoy the stunning scenery while participating in activities such as kayaking and exploring the...
This place was pristine. Very close to the “boardwalk” and dining places. Modern, comfortable and had an amazing breakfast. Staff at the hotel were very friendly.
This place was pristine. Very close to the “boardwalk” and dining places. Modern, comfortable and had an amazing breakfast. Staff at the hotel were very friendly.
Laurel
Reviewed February 21, 2024Reviewed February 21, 2024
The hotel is located in a quieter and cleaner part of the district. You can walk to most attractions - beach or ropeway or restaurants. Lobby and rooftop are pretty, so are stairs. Nice restaurant part of the hotel. The front office staff were wonderful, always smiling and helpful - 7* for them. Lovely Sunrises can be seen from the pool deck of Halong Bay. Would surely return to the hotel.
The hotel is located in a quieter and cleaner part of the district. You can walk to most attractions - beach or ropeway or restaurants. Lobby and rooftop are pretty, so are stairs. Nice restaurant part of the hotel. The front office staff were wonderful, always smiling and helpful - 7* for them. Lovely Sunrises can be seen from the pool deck of Halong Bay. Would surely return to the hotel.
Anil
Reviewed December 22, 2023Reviewed December 22, 2023
It was an unforgettable experience! The room where we stayed was overlooking the vast bay and it was beautiful. The amenities on the cruise ship were wonderful, and the hospitality was above and beyond. We felt truly welcomed and cared for by the crew and they always provided what we needed. Truly a Five-Star experience for our family. Shout out to Ms. Kim (the cruise manager), Ms. Erin (server), and Mr. Tran (swim & kayaking), they took very good care of us!
It was an unforgettable experience! The room where we stayed was overlooking the vast bay and it was beautiful. The amenities on the cruise ship were wonderful, and the hospitality was above and beyond. We felt truly welcomed and cared for by the crew and they always provided what we needed. Truly a Five-Star experience for our family. Shout out to Ms. Kim (the cruise manager), Ms. Erin (server), and Mr. Tran (swim & kayaking), they took very good care of us!
Great staff, great team and host. Mrs. Julia was attentive, nice and her and her team made the cruise and adventures great. We definitely would return.
Great staff, great team and host. Mrs. Julia was attentive, nice and her and her team made the cruise and adventures great. We definitely would return.
Boun
Reviewed October 17, 2017Reviewed October 17, 2017
Cat Ba View Hotel may not be the most modern or luxurious hotel, and it doesn't offer amenities like a pool or gym, but what it lacks in facilities, it more than makes up for in hospitality.
This is a small, family-run hotel, and Nam, the owner, along with his family, truly went above and beyond to make us feel welcome. Their genuine kindness, warmth, and exceptional hospitality made our stay memorable. It's the kind of personal attention and care that you rarely find at larger hotels.
If...
Cat Ba View Hotel may not be the most modern or luxurious hotel, and it doesn't offer amenities like a pool or gym, but what it lacks in facilities, it more than makes up for in hospitality.
This is a small, family-run hotel, and Nam, the owner, along with his family, truly went above and beyond to make us feel welcome. Their genuine kindness, warmth, and exceptional hospitality made our stay memorable. It's the kind of personal attention and care that you rarely find at larger hotels.
If...
Jaron
Reviewed October 30, 2026Reviewed October 30, 2026