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"Booked for two nights on Expedia and I was checked out on the first night involuntarily. Requested to speak to manager twice and answer. Was charged for two nights when I only stayed for one night!"

"Stayed in the spa tower. Was very quiet. Upon getting checked in and luggage unloaded, noticed the room was never swept/vacuumed. So many crumbs everywhere."

"I know it's kind of out of the hotel's control, but there was only 1 working elevator for the entire hotel. The lines/wait times for the elevator were pretty ridiculous. At one point I decided to just take the stairs up to my floor, only to realize you can't access any of the floors from inside of the stair case. It would have been nice for the hotel to post a sign stating that, as it would have saved me from climbing 8 flights. The front desk manager was short with me when I had an issue with...

"1"

"N/A"

"Great hotel!"

"Super chic hotel with amazing service."

"Good"

"The room had a damp moldy smell in hall ways and room area the room was clean the smell was just very bad."

"NA"

"breakfast was literally like a crockpot full of scrambled eggs, and that was it. We had to move rooms because our room had the lock broken off of it. Also the TV didn't work. We also had someone banging on the door in the new room screaming to let him in. It was 2 am."