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"Overpriced , rude lifeguards . Rooms were small for the price , beds were worn out . Showers dirtt"

"water park close at 8pm didn't like that"

"Can't wait to see you again"

"Free breakfast "

"Everything was perfect!"

"My breakfast was fair. My eyes were cold."

"Clean spaces room. Nice staff."

"We stayed for two nights to go to a wedding. The day of check-in it was a madhouse with all of the guests and only two employees working the desk. The staff wanted me to take a lesser room because it was available, but I’d already paid for a deluxe room. They were quick to turn around the room for us to get in. I really like the bar in the hotel. It was very confusing trying to find where we parked our car and the different elevators. It’s a really big hotel. Overall, it was an OK stay. I...

"Excellent room , very clean and smells great . Customer service and location was good "

"Room was smelling really bad, walls' paint in the room is pealing off, sink in the restroom had been broken, I had to remove the drain plug from the sink with my fingers, it wasn't attached to anything and just there to prevent water from draining. Morning was frustrating for the stuff because kitchen wasn't working, no breakfast was available. "

"Room was clean and quiet. Check in was easy. Staff was friendly and helpful."

"Great place "

"Amazing property. It was my first time in Cleveland. The front desk clerks were amazing and spoke formally. They were able to get me checked into the room. The room was very clean!! I’d definitely stay there again."

"Water pressure in shower was basically nothing. Not even enough to wash the body."

"Clean and spacious room"

"Hotel was good. We stayed on the 20th floor which the view was amazing. Bed very comfortable. The only downside was check-in took long. Was supposed to be at 4.00pm But are room wasn’t available till 5:30pm."

"Ice machine ddnt work on my floor Parking was expensive Shower did not get hot"

"The room was very clean and amenities were close."

"Don’t call room services…. They are rude and said.. I had to go down and pick it up. You think 400.00 dollars a night a person would deliver room service to your room. Horrible experience"