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"Our room was missing soap when we checked in and room service never came to our room during the entire stay. The booking listing said there was a sofa bed but it was a chair. I asked the guy at the front desk if their was a mixup and he said that the rooms with the sofa were all taken. It was a nice hotel with a great waterpark but not having a sofa bed and lack of room service kinda ruined it."

"Parking awesome and didn’t have to leave resort until end of stay"

"The fire alarm went off at 2:15 am for an hour, everyone had to exit property in pouring rain. No staff available or communication. I will never return with my family. No breakfast, no shuttle to cedar point. It was a waste of money, pathetic and I feel ripped off!!"

"Everything is not good at all"

"Clean room.froemdly staff. Pictures made the locations indoor water park seem bigger. Teens were a little disappointed with the smaller size but all in all good trip"

"excellent place for a team event."

"Lots of things to do."

"Rooms were average no issues there. We checked in went up to the room which had no hand soap and not enough towels for us. After a day out we tried to get in our room and key cards didn’t work. Same thing happened to our friends who also booked. We will be booking another hotel next time."

"I will never come back here"

"Just was in a bad intersection but had good food around and movies plus other things to do"

"I was mostly disappointed that we were not told that the property was under construction. Had I known this I would have chosen a different hotel. The elevators were closed to allow for construction, and one was broken. So only 1 of 3 elevators were functional. It took forever. The temp in the main areas was set at 77degrees! It was very warm other than in our room where we could set it cooler. Our bathroom needed a deep cleaning. I can see why they are trying to upgrade. The staff was not super...

"Staff was excellent. The view amazing!. No counter space in the bathroom and the bed is very low to the ground."

"Great place"

"Very nice! The staff was extremely helpfull and the hot tub and pool was so relaxing! I would definitely go back!"

"Good overall experience. Helpful courteous staff."

"The hotel was very quiet, clean quaint and staff was kind. The hotel felt like a family home and is very close to CP. I will always stay here when I come to Cedar Point."