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"Our family loved staying at Castaway Bay. It is very conveniently located to Cedar Point. Our kids loved amenities like the water park and party room. It’s a fun and family friendly environment."

"They didn’t clean our room and we rented cabana’s and had no service.it rains in afternoon and the canceled the day for us and couldn’t tell us how to get refund. Just told us to check website"

"Very disappointing experience from the moment we arrived. The self-check-in kiosks were not working for me and several other guests, which created a long line. To make matters worse, there was only one employee handling check-ins, so it took an unreasonably long time just to get our room. Unfortunately, things did not improve after check-in. The room had a noticeable bad odor, and when we checked the bunk beds, there were old chips and debris underneath the mattress that looked like they had...

"Very clean inside the room & around the property. Staff was very nice and helpful. Toilet was broken and maintenance was sent out very fast. Beds were comfy."

"We have stayed at this hotel a few times. The last trip to Cleveland, we were lucky enough to meet Chuck the bartender. We had amazing conversations with him and spoke about him on our way out to Cleveland this year. We were so excited that to see that he was working the first night we got in (and it was the only night he was working while we were in town). Again, we got to sit down and had a drink and some more great conversations with Chuck. He’s now a staple to our trips to Cleveland, he’s...

"The “room” clean, spacious and well appointed. The grounds are"

"Nice place"

"Terrible stay, first they gave me someone else’s room and someone tried to get in while I was already in the room. This was quickly fixed. The faucet in the shower was leaking and made loud noise, I asked them to fix it no one ever came by to fix it within the 4 days stay. Overall room is outdated as well as the bathroom."

"If you like a place that is absolutely filthy and stinks, then this is the hotel for you. The entire property was in need of a good overhaul. When we checked in on Friday evening, there was a box of raisins spilled in the elevator. It was still there when we checked out Sunday morning. We will never stay there again."

"Everything was wonderful out door and indoor pool and jacuzzi Only things the TV doesn’t use internet in the bedroom But the rest was amazing"

"This place was great. It felt like early 20th-century elegance. The hotel was outstanding, within easy walking distance to the Guardians game, and just around the corner from the lake. We will be back for sure!"

"The staff was polite but curt. Not warm and fuzzy. The room was nice enough but the headboard of the bed was peeling and there were scuffs all over the walls. For a Regency, it should have been better maintained"

"Excellent ser"

"Loved the location. Being downtown in the conference center was super convenient with the coffee shops and little store downstairs open late. Pizza place down the street was amazing, nice quiet area. Super clean."

"I had a great stay at this property. It is an older hotel, but well-maintained."

"The breakfasts and happy hours are consistently of good quality. Our room was clean and comfortable, but very small. We had trouble finding space to allow both of our suitcases to be open and accessible at the same time. Our room, which was on the second floor near ice and elevator, was very noisy in the evenings and into the night. Staff was friendly and service was impeccable in restaurant."

"The staff was very helpful, there is a free trolley that takes you about the city and stops right outside, fountain square had something going on both nights we were there, and the reds stadium was just a few minutes walk away."

"Had trouble regulating the water temperature in the shower. Called maintenance and the problem was corrected. Called maintenance about tuning the TV, technician came was able to correct the problem."

"My stay was fantastic! Definitely recommend."

"Dirty and old. Never again."