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"Could find better but it’s decent. Be aware the big slide will not work!!! It’s always out so all (pool activities) are won’t be available & staff won’t let you know until you get there and pay"

"Parking was easy and the hot tub was nice but a lot of children Not hot enough for adults But we understand the whole theme and loved it"

"The room was extremely clean and well maintained. Loved that each room has its own garage to pull into. Between the amazing bed and jacuzzi tub, this was one of the most relaxing rooms we have stayed in. There is also a large walk in shower in the room. The staff is super helpful and friendly. We will definitely make the drive to come in the future. The only possible improvements I suggest would be flavored creamers for coffee in the morning and maybe fresh fruit in the basket you get for...

"The resort was very clean and the staff were very family friendly and my entire family had a an amazing weekend!!"

"Stayed for 6 days. Housekeeping ignored my room 3 times despite my request to clean. Their check in system charged me twice for the same stay, when I called the front desk to ask why, the lady was unprofessional and unpleasant. When I asked her name, I was told not to worry about it. I would avoid this place at all costs. You’ll get better service from a cheap motel. "

"The staff was helpful, the hotel is beautiful. The room was fantastic looking. Th"

"There was no hand soap in the bathroom and it looked like the floors were not cleaned completely. Also, there were some obvious weed smokers in the hotel."

"Breakfast is perfect!"

"Nice hotel "

"I stayed in a corner room on the 21st floor. I was so impressed it was an incredible room. The views were stunning and it was the PERFECT place to stay for a concert at Huntington Stadium. Everyone was so friendly and the food was great. Rooms were extremely clean too!! Highly recommend "

"First of all, if you are staying at a Westin for the brand of “heavenly beds” and a nicer, more elevated hotel, forget it! They haven’t put a dime into this place. Peeling wallpaper, old carpeting & outdated furniture. Service was beyond bad if you can call it service. Nobody was friendly and literally GRUNTED when I said good morning. I could go on and on about what a dump this place is. I will go elsewhere next time. "

"Excellent all around! "

"Very nice Staff and clean property"

"Dirty Rooms Place smelled Like Mary jane and pizza"

"Excellent stay!!"

"Didn’t know about breakfast. Water pressure too low. Toilet seat too low. Disabled veteran. "

"One of the best hotels I've ever stayed with in Cleveland. Someone can email me if they would like more details."

"Wifi was terrible in the lobby"

"The grounds were well maintained and offered a very tranquil walkabout!"

"The architecture is stunning. We had a spa day at Marengo Spa located in the property, and had a tasty breakfast at the 1890 restaurant. Rooms were clean and nice, bathroom was well-equipped and we appreciated the free coffee in the room. Hotel was within walking distance of everything we wanted to do: Playhouse Square, shops and restaurants. We would stay again! "