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"No concerns"

"Reception lad excellent..."

"Room spotless shower great hotel staff amazing pool sauna jacuzzi great "

"Great stay, lovely location and breakfast. Room really nice."

"Room was spotless and one of our favourites, staff are so friendly and helpful. We love celebrating our wedding anniversary at the castle. We have been going for 8yrs now. "

"Spotless room, friendly, helpful staff. I loved the thoughtful touch of the birthday wishes hand written on the mirror, the birthday sweet treats and card waiting for us in the room. Can't fault the location either!"

"Highly recommended. Excellent staff and newly refurbished rooms. Location is great also. Will return"

"Everything was perfect"

"The room was great and the staff was really good. "

"We always stay here when visiting family and it never disappoints. Such a great hotel in such a great location."

"Excellent price, perfect location with the train station about 2 mins away. Luggage storage was handled easily and staff were great. Generally we found it to be ideal for a family of four. Negative: Breakfast seemed pricey bit theres ample other options locally"

"Excellent stay very relaxing! "

"Everything was good "

"Great value for money for pure luxury feel, the staff service also measure up to this. Fantastic all around, can’t wait to go back"

"Very clean room and staff very friendly a great base for racecourse goers "

"Great room"

"Staff really welcoming and service throughout our stay was excellent."

"I enjoyed my stay at this property. It was clean, quiet and the staff were very friendly. I highly recommend you stay at this hotel. I plan to go back to Newcastle and stay there again. I’ll like to thank the staff for their amazing service and I wish them all the best going forward. "

"Everything is perfect - beautiful surroundings and friendly attentive staff "

"Great service. G"