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"The view is nice. The staff was able to give us an upgrade to Fallsview suite. The thing I don’t like is the shower room. The shower head has weak water flow."

"Great view of the falls, if you choose to pay for it. The pools were super nice. Room was clean and shower had good water pressure. My two main negatives were the very springy mattresses and the extremely long line to check in on a Monday."

"location to the falls was excellent friendly, helpful and professional staff was a little annoyed that I had to pay an additional $50 per day for parking"

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"Beautiful and clean hotel. Great friendly and very helpful staff. Beautiful view of the falls."

"When we arrived this hotel we move to Hyatt Residence"

"Great location"

"Clean"

"Perfect place to stay if you arrive at Penn station. Tick tok is a great place for breakfast food"

"No free breakfast No free water Sink clogged Very expensive parking per night Fast elevator"

"Convenient location, close access to public transport. Dated building. Bit unsanitary."

"Had a great stay! Would stay there again!"

"Building and room were very clean, excellent location and pricing. deff worth it"

"Loved the easy access to the Waterpark!!"

"Pillows weren’t good And we got a room at the end the side which put our fall view on a bit of angle"

"I’m requesting a refund. My bathroom had mold and room was dirty. I have pictures."