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"Place is very nice and clean"

"Here’s a polished version of your review: We completed an early check-in around 9:00 a.m. Since room access was not available until 4:00 p.m., we spent the day exploring the city and returned to the hotel at check-in time. When we arrived at 4:00 p.m., we were told that we needed to line up and check in again. Fortunately, one staff member took our ticket and receipt and went to the front desk to check on our room status. However, the room was still not ready, and we had to wait more than 30...

"Staff everywhere to help answers questions. Provide hotel info and local attractions and dining options. Very pleasant stay."

"We absolutely enjoyed our stay. We had a view of the falls and actually moved to couch in front of the window to enjoy the view more. Would definitely recommend."

"Really enjoyed the view. Had a room"

"The hotel is ok"

"Housekeeping was excellent. We got fresh towels in our room every day. The beds were also made and the room tidied up. Several restaurants on sight and a Starbucks. It was a great experience!"

"Only bad thing is the elevators in the morning hours for breakfast. Other than that all was great, great place to stay!"

"All staffs were very kind!!!!!! Room condition was perfect and location was perfect!!!! Way better than any other hotels !!!!"

"This hotel is so bad"

"Traveled solo here to New York at a great time, worth the price, great room. Had a great time Saturday night at art space below the hotel as well. Worked remote Monday - Wednesday. Very comfortable environment"

"Elevator small and long waiting at peak time. No boiler in room but a small coffee maker. Room is also very small. Bath room fan is pretty efficient"

"The room was clean and comfortable"

"Hotel is in a great location and clean."

"Great stay and got an upgrade! The location is perfect."

"The staff were all really friendly and accomidating. Our original room had broken A/C and they immediately moved us to another room. the following day when I had believed I had left something in the previous room, by their suggestion they took me up to the room to check and look for it. The staff gave Zero hassel or judgement. The property itself I would say the rooms are small concrete squares and can be very dark with the shades closed, easy to loose a sense of time, this is a pro or con...

"Centrally located and within walkable distance to main attractions in Time Square."

"I was very disappointed with my stay at this hotel. The room was much smaller than expected, making it uncomfortable for a longer stay. In addition, the housekeeping service was below standard. The staff seemed to focus only on cleaning the bathroom, while the rest of the room was often left untouched and not properly cleaned. Overall, the room size and poor housekeeping significantly affected my experience, and I do not feel that the hotel met the standards I expected."

"Best hotel with best view"

"Servicio y localización"