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"The stay overall was excellent. This is my lodging choice when I come to New York."

"5"

"Excellent stat second time at this hotel and I even extended one night! The staff at the front desk was very helpful! The short gentleman who wears the button down shirt at the baggage area was very professional and kind ! Great location!"

"The front desk employee, Hillary, was extremely unfriendly. She seemed bitter to be interacting with yet another tourist checking in. She set the tone for our stay and left us wishing we booked at another hotel. The Italian restaurant connected to the hotel had the most grumpy and uninviting bartender. On the flip-side, the housekeeper on the 33rd floor) was so sweet and was genuinely concerned that we had all of the necessities stocked in our room. And finally, it was disappointing that this...

"Hidden fees!"

"I was very disappointed with my stay at this hotel. The room was much smaller than expected, making it uncomfortable for a longer stay. In addition, the housekeeping service was below standard. The staff seemed to focus only on cleaning the bathroom, while the rest of the room was often left untouched and not properly cleaned. Overall, the room size and poor housekeeping significantly affected my experience, and I do not feel that the hotel met the standards I expected."

"-"