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"I was excited to stay in this hotel. When we arrived Expedia did not communicate with hotel. We arrived and they said Expedia did not transfer information to hotel / We would have had no room to stay and over $1000 was charged from original purchase . Hope this won’t happen again"

"Sophisticated and conveniently located"

"The staff were very friendly and helpful. We arrived several hours before check in and were unsure what we would do with our luggage but once we arrived we were informed that there was an area dedicated to luggage storage. This really helped as we were able to leave our bag while we went about our day before we could check in and have somewhere to store our bag the next day before left the city."

"I was very disappointed with my stay at this hotel. The room was much smaller than expected, making it uncomfortable for a longer stay. In addition, the housekeeping service was below standard. The staff seemed to focus only on cleaning the bathroom, while the rest of the room was often left untouched and not properly cleaned. Overall, the room size and poor housekeeping significantly affected my experience, and I do not feel that the hotel met the standards I expected."

"Apparently this was once used as housing for sailors, and was used to house survivors from the Titanic! Which might explain the extremely tight quarters-o8r little room measured 6ft by 5ft!! Very tight quarters, bundled, bathroom and showers down the hall. Bit of a challenge for us as older adults, but the location was great for exploring and only a 10 minute walk fromCity Winery, where we saw 2 excellent Justin Hayward shows! Be prepared to walk or take taxi to get to food. So many choices!...

"The room was spotless! I think I may have been the first person to stay in it since it was remodeled. Unfortunately, the low score would be for the lobby and elevators. The carpet was old pulling apart filthy. The carpets need replacement.à Same in the elevator. I almost.cancelled but decided to check the room. The staff were very nice. The remote in the room was not programmed and the engineer wanted to come to the room to reprogram. Nope--not late at night so only one channel. Should have...

"Well located and decently priced hotel. The rooms are small, sure, but perfectly fine for relaxing. Only thing I was missing was a mini fridge haha."

"I love this place! I have stayed here many times. The location is very convenient—close to Penn Station, Macy’s, the Empire State Building, and Madison Square Garden. Times Square is only a 10-minute walk away."

"Really acceptable"

"Great clean"

"Don’t fall trap by their photos. They were taken decades ago. Shocking to see this is Hilton. Mandatory Destination fee $39 per room per day is a rip off. The quality of coffee shop is not good."