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"Good"

"Great place to stay"

"Honestly this review will be a bit pointless. We were moved from the Oakes to the Hilton across the street because of an issue with our room. I can say, even from the second floor the view of the river was great. We were in an amazing location, a 45 second walk from the tram to the falls, many residents in the area and the casino entrance in the back garden. The staff were so kind and accommodating as well as apologetic when there was an issue with the room. I can’t speak for the quality of the...

"We had a room on the top floor overlooking the American falls. Excellent room, Excellent view, we were totally pleased with the experience. Only recommendation is a more varied breakfast menu with simpler and smaller and cheaper meals for people who don't want a big buffet in the morning. Things like muffins, bagels, fruit salad, etc"

"NA"

"The room, hallways, and fixtures look a bit worn. Exposed wires in the room in corner. Easy to work AC. Check in with Junior was fabulous. Elevator is a bit of a challenge, I met so many guests that couldn't figure out the elevators and a bit long for the upper floors. You have to go to a touch pad to put in your floor and then it will go to designated floor, once in the elevator it has no buttons. I had extra time before appts and I was able to lounge in the upstairs which has a stair lounge...

"Loved the location, it was near the falls and restaurants. Did not like the summer bug in my hotel room ."

"The room was immaculate"

"European like rooms. No amenities. No coffee or tea in rooms. Very young crowd."

"staff nice"

"Very convenient location and very attentive staff. Thanks for another great stay!"

"Location. It was clean and convenient. Bare basics but good value for NYC"

"Very nice experience. All the staff were great. Rooms were very clean and comfortable."

"Good place to stay to be near the water in the Financial District. Small room. Even smaller bathroom. Kinda the norm for NY. Our biggest issue was a neighboring bathroom. Every time the toilet was flushed, a loud bang could be heard from the wall. So much so, the shower door would shake and rattle. The Manager was very apologetic."

"Housekeeping staff is great. Food service staff did well too."

"The view is good but can’t see the firework at night Also no tissue paper in the bathroom at all"

"Excellent hotel close to it all!"

"Breakfast was well drilled and staff fabulous. Had an issue checking in but was quickly resolved. Would like some more bathroom amenities- like shower cap, etc but other than that - perfect hotel and location. Stayed on the 47th floor and was so quiet - couldn’t hear other guests or outside noise. Lobby can get very busy and crowded when coming and going."

"I was very disappointed with my stay at this hotel. The room was much smaller than expected, making it uncomfortable for a longer stay. In addition, the housekeeping service was below standard. The staff seemed to focus only on cleaning the bathroom, while the rest of the room was often left untouched and not properly cleaned. Overall, the room size and poor housekeeping significantly affected my experience, and I do not feel that the hotel met the standards I expected."