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"Service is very bad "

"Amazing view"

"Good clean property"

"Friendly service"

"Overpowered by smell through main walkways. No toilet paper in bathroom. only 3 bath towels for 2 ppl. Partial view of the falls. Worst concierge experience ever with Theresa! Booked tour for next day but was told wrong pick up time so we missed the Falls tour AND wasted valuable morning time!"

"Elevator service is very poor! It took average 7 minutes to hop in every time I needed."

"Check in was fast and easy with Sam and Agnes. View was fantastic. We had a room with a Julian balcony. Perfect for watching the fireworks. Housekeeping (Charlie) was outstanding."

"Very convenient location for everything we need to see in NY"

"Great location, nice room, but prepare to wait forever for an elevator."

"Such a nice aesthetic good location and very clean beautiful rooms."

"They put us in Harry potters closet with paper thin walls and no fridge or anything"

"The stuff wasn’t serious to me"

"Air conditioner stopped in our room during heat wave. Loud noises outside late at night. No refrigerator. Tiny bathroom with a sliding separator. Staff were great though."

"Easy to use shuttle for parking. Clean rooms. Friendly staff."

"After check-in it took 20 minutes to access one of three elevators,upon entry to room it had a foul odor,food was left in the small fridge/cooler which was off,we were gagging from the smell. After several calls to a rude associate we finally git a new room.The rooms walls are paper thin could hear normal conversations of people next door, hallway was echo noisy. Will NOT stay here again!!!"

"I was very shocked on how the hotel looks in person. It didn’t match the expectations associated with a Marriott hotel. Especially it being a four star hotel. The photos used for promotional purposes made it seem to me like the hotel was a little catfish. The pool seemed to be well lit in the photos but it is actually very small and dark. The room was clean but didn’t have a nice clean hotel smell. And the stairs are not finished making it seem like this hotel is not done or well kept at the...

"Stunning view of Niagara Falls"

"En el baño habia un loqueo horrible que venía del techo"

"The View, was so NYC..... LOVED it... The Breakfast was spectacular......"

"I was very disappointed with my stay at this hotel. The room was much smaller than expected, making it uncomfortable for a longer stay. In addition, the housekeeping service was below standard. The staff seemed to focus only on cleaning the bathroom, while the rest of the room was often left untouched and not properly cleaned. Overall, the room size and poor housekeeping significantly affected my experience, and I do not feel that the hotel met the standards I expected."