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"Great"

"The hotel does not have a reliable fire safety protocol"

"The staff was simply AMAZING went above and beyond to help and assist me the bed was so comfortable the view was simply amazing the best hotel i stayed at in NY"

"Great stay"

"A very good hotel, nice staff and rooftop bar view is beautiful. Great view of Empire State Building and Hudson river"

"I was very disappointed with my stay at this hotel. The room was much smaller than expected, making it uncomfortable for a longer stay. In addition, the housekeeping service was below standard. The staff seemed to focus only on cleaning the bathroom, while the rest of the room was often left untouched and not properly cleaned. Overall, the room size and poor housekeeping significantly affected my experience, and I do not feel that the hotel met the standards I expected."

"I loved the entire stay. It was my first hostel and it won’t be my last!!!"

"I had requested housekeeping every other day, for the duration of my stay, I encountered them once to change towels which was a bit disappointing. The staff at the front desk is very lovely and helpful. HVAC system is wonky though. When it was too cold, they would reset it to heat up but then it would heat up too much. Same thing vice versa but at least the engineers came and did the best they could at the time. The upkeep of the property itself is no fault of the staff, rather the owner of the...

"Hotel was great! Expedia wasn’t"

"The location was within walking distance to almost everything we wanted to do in New York."

"Everything was great, the only thing was the shower water could only go to lukewarm."