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"Clean rooms, staff very helpful"

"Booked for fallsview,however the view actually cannot view well the falls,and wifi was terrible,not worth for the price"

"The only thing we utilized was starbucks which was fabulous. TGI Fridays was terrible, my chicken was over cooked, dry. the wait staff was excellent and brought me something else, potato skin from appetizers. it was not burnt crisp but taste need to improve for such a nice hotel. Parking fees suck"

"The room we booked not the same room the staff was very bad"

"AMAZING hotel!"

"Excellent"

"We absolutely loved the property. The location, the helpful staff and how they went above and beyond to help us."

"Good location but water power is bad"

"Our view was exactly what we wanted! Wasn't to happy when we went into room opened fridge there was melted ice cream in there. And bathroom was not like the picture it was small"

"The front desk staff was superb, especially Krystal. Unfortunately the room was not. The bathroom sink didn’t drain & the cold water faucet had a trickle so you had to brush with hot water or use the cold water from tub. The toilet would leak water each time you would flush. To make things even worse, there was construction that began at 9:00am. The city view made up for it all but if we had to stay more than a night we would’ve had to switch rooms."

"Clean room and the bar and also the rooftop is amazing"

"There was a very nice secluded view of New York on the 44th floor, overall the area in view and feeling of the hotel was amazing. However, the water was expensive in the common area. The cookie given at the beginning of our state was hard."

"The rooms are neat and clean. It's a no frills hotel but it has everything you'll need. All the amenities were new and functioned great - AC, TV, lights, furniture, bed, linens. The bath was sparkling clean and recently renovated. Staff is helpful and attentive."

"Beautiful view of Niagara Falls. It was so pleasant to sit in the lobby or the room and watch the falls. Great for the evening light show and fireworks. Pleasant stay and excellent dinner at Morton’s."

"La ubicación es excelente, el trato del personal muy bueno y la limpieza de las habitaciones también"

"Great!"

"I was very disappointed with my stay at this hotel. The room was much smaller than expected, making it uncomfortable for a longer stay. In addition, the housekeeping service was below standard. The staff seemed to focus only on cleaning the bathroom, while the rest of the room was often left untouched and not properly cleaned. Overall, the room size and poor housekeeping significantly affected my experience, and I do not feel that the hotel met the standards I expected."

"The only good thing about the place was the view of Niagara Falls, but other things, like how the staff welcomed us or the room amenities, were poor and made of cheap material. Overall, I expected more of a 4-star hotel."

"Easy check in, clean, and professional"