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"Was an amazing experience in this city"

"13 of us traveled to Niagara Falls for a family vacation. The food and services at the Grand Buffet was outstanding. The grandchildren loved the swimming pool. The front desk staff was very friendly and helpful."

"Our check in was delayed with no clear reason, parking is expensive, no hand soap was provided, check out was 11 am and housekeeping knocked on our door before 10:30 am, staff was adequate and room was decent, the view of the falls was the best part."

"This was our 1st time at this hotelin Canada. The rooms are way up in this tower so they are small but we wanted one with the full view of the falls it didn't disappoint, they have 3 of these rooms. You go up a elevator to get to your rooms and the hallways are narrow and you are actually going Around inside the tower to get to your rooms but we had a spectacular view! It did not disappoint. If you are wanting your vehicle close by its not but it is in a closed lot and they have a shuttle...

"Very supportive staff. Clean rooms. The only drawback is, the elevators take forever to arrive."

"Simple, comfy, very friendly staff, and excellent location. Always my first choice when visiting NYC."

"The hotel was great. We barely stayed in the room because we was so close to time square but the staff is friendly. I only didn’t like it was no parking and you have to park one block down in a parking garage for $50 per day."

"I like the affordability. I didn’t like there was no microwave nor fridge"

"Excellent frontdesk service, perfect location and clean, well maintained guest room."

"They seized our rooms on very short notice (4 days) to be available for potential victims of flooding in another region. I received a phone call at 10PM from an unidentified number doing so. They would not help us to re-book in another property or even another city even after reaching out multiple times to the local property as well as to Wyndham corporate to try to find alternative accommodations. I fully understand that emergencies happen but you should also try to help your customers to...

"It’s a beautiful location wish the music in the club was better but overall great time."

"We have stayed at this hotel twice, and overall we think it is a great place. The breakfast is excellent, and the rooms are clean and comfortable. The main area we think the hotel should improve is the elevator system. Although the automatic system assigns guests to specific elevators, it does not really save time during rush hours. In fact, there were times when we had to take the stairs because the elevator took nearly 20 minutes to arrive, and by the time it reached our floor, it was already...

"The room was being renovated and therefore only 1/2 finished. There were no tables, no desk, no TV console, lamps or art. Just beds, 3 chairs and nightstands. And the AC didn’t work. When I asked for a credit, they said they couldn’t do anything. I should have been told when checking in."

"5 stars"

"The check-in line only had 1 person. Took over 20 min to check in. Saw only one person behind the desk most times during the week. AC didn’t work and they couldn’t fix it. Had to switch rooms after the long check in. Very loud at the hotel. Numerous nights people would knock on our room door or call during the night. Would not allow you to use the cart to transport the luggage. Had to be done my the hotel."

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"The room was dirty and the carpet was broken"

"Hotel is very busy, which is fine except for the fact that there are only a few elevators, and they take 20 minutes to get to your floor…if you’re lucky!"

"La propiedad estaba muy limpia, organizada. Llegamos al hotel a eso de las 9:30 am y ya pudimos hacer check-in y subir a la habitación. Tengan en cuenta que las habitaciones son muy pequeñas y se puede decir que hasta incómodas. Los baños compartidos la verdad no son un problema porque hay cuatro en cada nivel, nunca tuve que esperar por usar uno; eso si, son algo pequeños pero siempre muy limpios."

"Perfect location."