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"We left early for the day when we got back early evening. Our room wasn’t clean. Bed not changed and no clean towels For what we paid we expected that to be done When I called front desk she was very ignorant about it Even then it took another 2 hrs for someone to come clean out room Most likely will never stay there again "

"Great value and service"

"Best experience "

"Ein wirklich besonderes Hotel. Es zwar kein eigenen Parkplatz aber es gibt genug Möglichkeiten in der unmittelbaren Nähe. Tolles Erlebnis mit tollem Blick.Restaurant abends ist sehr zu empfehlen auch wenn auf preislich hohem Niveau.Dafür hat man eine grandiose Aussicht."

"No breakfast. Extra hidden charges"

"Area close to all the attractions!!"

"Had no inconvenience and great location"

"The shower was extremely small. I am only 5 ft but my husband is 6ft and it was difficult for him to move around. The bed was comfortable, but the blanket or comforter was really thin."

"Very fun and happening hotel. "

"Stayed at the New Yorker Hotel and it was honestly not worth the price. The hallways are outdated and the “city view” room we were given was basically a corner wall with barely any view of MSG. You’re mainly paying for the location in the heart of NYC. What really ruined the experience was how we were treated regarding their smoking policy. I asked a worker if there was any balcony or smoking area available and was told no, to just smoke outside. Cool, no problem. The next morning at 9AM...

"Was nice to have the free coffee, clean rooms great views"

"The front desk staff was very efficient and helpful. Our room was super clean and well stocked with water bottles, coffee/tea, shampoo/conditioner, lotion. The pool and hot tub were very clean and awesome. An amazing hotel!!"

"The rooms are a bit dated and we were put on a lower floor which made it hard to have a full view of the falls. Breakfast food was good, but we waited for a long time to be seated even when we saw empty tables in the restaurant."

"Clean room"

"Very good"

"The moment I walked in staff informed me that they never offered valet services, and two minutes later a valet showed up. Our room smelled like mold and the bathroom had a strong urine odor. Ohhh not to mention the clogged tub! We had a terrible experience at the Hyatt Hotel."

"Not the best experience , you would think you’d get your room cleaned daily NO .. I called and asked for extra towels and face clothes they never showed up , I had to go to target to get them. I don’t recommend unless you’re just extra thirsty "

"I was expecting this hotel to be awful bc it was inexpensive but it was clean and much more spacious than regular nyc hotels. It’s olddd but excellent location!! I’d def stay again. It’s one of the least expensive options and so convenient "

"The hotel is in a perfect spot in the city"

"Excellent staff: friendly, efficient. Avoid 14th floor room on weekends, unless you want to party on the roof deck. Very noisy on Saturday night."