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"The air conditioner was not working it was 79 degrees in the room. We did not sleep well and my daughter got hives. Not a good stay at all."

"the room was always clean"

"the hotel room was perfect. The view was amazing and the staff and facilities were exceptional."

"Everything was good except they don't really specify about the hot tub rooms they show that you have a view in that room which we did not we were told we would have to pay 150.00 more to have that! But nothing tells you that when you book the room! The pictures they show have a view looking at the falls from the hot tub. Our first room the rails on the little fence out the view door rattled so much it felt like a freight train running through our room didn’t get much sleep. They did give us a...

"Booked this hotel for a trip had planned on Broadway. Perfect spot. There is a gatage a few doors up your going to go to first. Its valet parking. Room had 2 queen beds. Clean, organized. Bathroom good size, great water pressure. The hotel is in a perfect walking distance to everything around times Square. Only this is no free brkfst but has a great restaurant inside hotel. Enjoy your stay. We will book again. "

"Friendly staff, very close to MSG for concerts!"

"The rooms are extremely small and uncomfortably narrow. I genuinely regret booking this for my friend and his wife. At this price point, the value is unacceptable. I would not recommend this property to anyone."

"The only hotel I stay in nyc!! Perfect location "

"Hotel was great but just a heads up parking on site turned out to be $87.15 per night. "

"Rooms are very small"

"Hotel is clean ill comeback here again"

"Incredible view of the falls. Highly recommend. A microwave would have been nice. But what a wonderful hotel. All staff are so friendly."

"Location was perfect to all the sightseeing activities."

"Overall it is excellent but no breakfast"

"Our stay was lovely with the exception of breakfast, unfortunately it very hard to eat. It was shocking because everything else about the hotel was wonderful "

"Clean hotel, friendly staff, and great location!"

"It’s a nice looking hotel. However, extremely long line and wait time for check-in. There was only one line and it went from one end of the hotel all the way to the front entrance. Terrible customer service and staff didn’t accommodate for stay. I wasn’t expecting to arrive and have to wait 2+ hours for a room I made advanced reservations for. I can be patient, but I don’t have that much patience to be camping out in the lobby. Now, I understood the busyness due to the holiday season, but they...

"Todo perfecto, por mas de ser chica las habitaciones tienen todo lo necesario"

"Muy buena la experiencia, buena limpieza y amabilidad del personal. "

"Clean room, easy to get around. Lots of fun for the whole family"