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"Room was clean but could have use more towels in the bathroom. Good choices for breakfast. Beach was fabulous and the view was spectacular"

"Great experience"

"Hotel needs updating. Sheets and pillowcases were dirty."

"Hotel is VERY dirty... poorly managed lifeguards play on their personal phone more than they do their job. They have SERIOUS ELECTRICAL ISSUES.... only half the water park worked and not the part with the main attraction , the only thing working was the lazy river and the kids ankle deep water. If you ask speak to a manager you're gonna be told ten different stories. Our room had food and clothes still on the floor when we checked in i'm gonna ask for a manager again , when we checked out and...

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"My experience was good. The staff were so helpful and professional. The room was comfortable and clean. Great proximity to everything!"

"There was 2 of us that stayed in a double room. BUT. They were double mattresses on queen sized platforms. As a result, both my friend and I kicked the edges of the beds several times. We both tripped and fell over the edges and I got a large bruise. I brought it up to front desk when checking out and they had security come down with a form for us to fill out. We were in a hurry to catch our ride so I asked for them to email me the form. I got nothing. Then I called and was transferred to a...

"Very clean room. Staff were all very friendly. Pool and children’s amenities were very nice."

"Sugar beach location was roughly 10-15 minutes from downtown. The beach on site, was ideal. Beach chairs need to be updated.. could be nicer. The balcony decks need cleaned. Hotel room was nice.. Breakfast delivered to room was nice in the morning, not having to go down to a lobby was a plus. Coffee machine in room could be updated."

"Enjoyed our stay"

"Amazing staff! The bar area was good (food & staff). Our rooms were nice. Bathrooms need to be updated and the lobby area looks great but the artificial plants were very dusted."

"I stayed one night for work. The room was clean, the area was safe, but nothing else to really speak of. It worked for exactly what I needed, but if I was there on vacation it would have been very underwhelming."

"First time to the island and the hotel was great. Pricey but the room, staff and location was worth it!"

"Excellent !"

"Chris and Ken were amazing!!! The best bar tenders ever!!! Breakfast was great , the complete staff is amazing!!!⭐️⭐️⭐️⭐️⭐️ The Customer Service at the Restaurant is phenomenal. Moreover,housekeeping is also very attentive to all of our needs. Definitely recommended this Hotel. 😁⭐️⭐️⭐️⭐️⭐️"

"The property is well situated to the center of town."

"Very spacious and beautiful rooms"

"Very clean, attentive staff, impressive water park."

"We stayed in a King Deluxe room in the tower. The view was spectacular overlooking the pool and golf course. We enjoyed the Grill restaurant twice during our 4 day stay. The food was superb and the view of the golf course was amazing."