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"family friendly"

"Great place to take the family, but snack bar isn't open until after 4pm and the cleanliness of the bathrooms in the common areas could use some standard upkeep and a cleaning routine. "

"Good value! Clean and updated room. Staff were helpful and polite. Only issue I seem to have was with the thermostat in the room (wouldn’t cool)."

"Hotel Houze — Downtown Detroit, Michigan Not Recommended When I first arrived, I was assigned to Room 04, which had not been cleaned. I was moved to another room, but the issues didn’t stop there. The hotel looks more like a motel from the inside, with a metallic appearance on the upper floors. The quality of the sheets was very poor. they appeared yellow and brownish, suggesting the laundry machines are either dirty or using harsh chemicals that discolor the linens. Even worse, the blanket I...

"First time at this hotel everything was nice from the staff to the environment will definitely be staying again"

"Hotel was amazing. Staff very friendly. Room was just perfect "

"The Hotel is an older hotel but it is in great condition. We found it to be charming, the staff were friendly and helpful. The room was nice and clean, i have no complaints. I would stay here again. My only complaint was the lighting in the halls was dark."

"The price I saw online at Expedia.com was different than the price I paid. Had to pay $90 extra than the price I saw online, when I got to hotel. Not hotels fault, Expedia had the wrong price posted for the room!!"

"Yes"

"Friendly staff clean room need routine maintenance knobs need tighting. Bathroom P trap needs removed and cleaned "

"Staff was friendly, room was clean. We got a free upgrade. Breakfast was light, it would have been nice to have something of more sustenance ."

"Very clean rooms and friendly staff. Food was also wonderful, definitely recommend!"

"As a first time visitor to the Casino we found the whole set up very confusing due to lack of signage. We had no idea what a 7 Star or Diamond member was or what line up to get into to register at the hotel and for a meal. I had to call to find out where to go to park. Signage said “self parking” but didn’t indicate that it was for the casino. I have problem walking and there is a long distance to walk from the parking garage to hotel."

"Absolutely love this Hotel! The staff is always amazing. Rooms are cozy, pools are top of the line! Thanks for making us feel welcomed!! "

"We had a nice stay. Only things worth mentioning were the outlets in the bathroom area didn't work and the thermostat was low on battery. Everything else was just fine for our stay."

"Had a lovely stay. Only mishap was not the fault of the hotel. A car ran into the power pole in front of the building and there was no electricity for a few hours."

"Excellent hotel Lots of things to do right inside the hotel…. Basement has a bar w/bowling and golf simulators. Would stay here again"

"Great location, staff, pricing, room. Public spaces were very tired. Elevators were similar to an old parking garage. Probably haven’t been serviced in 10 years."

"What we can only assume to most likely have been dried up bodily fluid on the sheets in the first room, completely ruined any chance of us getting a good night's sleep, and turned into a full blown nightmare when, after complaining to the clerk (Heather), we were transferred to a far worse room, with pee all over the toilet, body fluids on both chairs, and a gigantic, gaping hole in our blanket. I complained again, to which she called me a liar, and told me that my options were to either take...

"$35 parking fee a night. If you do not choose valet, you have to find your own parking. Gave us one robe even though I stated it will be two people. Gave us one towel to use for the three nights I stayed(thank goodness I always bring extra) A housekeeper entered my room and even though the sign said to not bother us(the day of checkout, two hours prior to checkout) Terrible city view. My view was a parking lot & the roof of the next door building "