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"The hotel was extremely clean . Everything to do on site . It you want to relax if you want to drink or party . The hotel offers amenities for all ages . The staff what can I say probably the best service and friendliness I have experienced in a hotel . The food was excellent . So many restaurants to choose from . The courtyard entertainment is awesome . The gym offered the basic equipment . Some of the machines were out of order but besides that it did the job for a morning workout . Excellent...

"The most unprofessional staff I have ever come across in the hospitality industry. Especially reception, reservations & importantly reception manager. Ifor a so call five star all inclusive resort, they don’t deliver. No hot water twice during our stay, pool service was a joke that’s if you could land a deck chair. You had to get up 6:00am to reserve one, then the staff were so under staffed. Food and drinks didn’t come out at a reasonable time and then they where also incorrect. When...

"When we first arrived there was a huge group of people that made it feel that we had booked at Carnival Cruises. I was looking for a quiet getaway and it was not what I had expected. Unfortunately, my room was adjacent to where they were partying and being just awful. I went to the front desk and explained that I wasn't happy with the location. Each manager there went out of their way to find us a new room, moved our bags for us and then checked in to see how we were. The move made a 1000%...

"Staff was great!!! Property well maintained"

"Friendly staff, clean rooms. Great place to stay at. Pool closes to early, need to increase pool hours."

"Food, service, and activities were awesome! My family had a great time and made great memories."

"Had an amazing time, we will be back"

"Extremely disappointed. Our stay was one of the worst we’ve had in a while. From the moment we checked in, we knew it was a mistake. They don’t advise you beforehand that the actual property is a mile and a half away from the main gate and that they don’t allow Ubers into the property nor do they offer a ride to the main gate (despite being a golf resort). It forces you to pay a taxi through them which costs about $50usd to get anywhere since the property is so isolated from everything. We...

"From the moment we arrived, it was clear that this place sets a high standard for hospitality and guest experience. The resort itself is top notch – beautifully maintained grounds, modern facilities, and a relaxing atmosphere that made our vacation feel truly special. The staff deserves special praise. They were incredibly friendly, attentive, and went above and beyond to make us feel welcome. What stood out most was how they remembered our names throughout the stay. The gym facilities were...

"The rooms are very comfortable and large with good views. The property is very clean. Staff is friendly, some information was not consistent though. Wish they would have had Corona or Modelo on Tap. Really liked the hospitality room, where you can shower on your last day after check out and we were able to enjoy the resort until the very last minute of our departure. Overall good resort with lots of food options."

"We had a great time! There is hardly any reason to leave the resort. The food was wonderful, the spa was fantastic, all the staff was very helpful and friendly."

"We really enjoyed our time and stay here. Karinme, Juan Jose, Alberto, Rafael (Rafi) were all amazing by the pool. The spa was amazing as well!"

"This was our first time at an all-inclusive resort, and my husband and I (in our late 30s and early 40s) really enjoyed the relaxing, adults-only atmosphere. The resort itself is absolutely beautiful and stylish. The Good: Service: 5/5! The staff members were incredibly gracious and helpful. Having a WhatsApp chat available for anything we needed was a fantastic touch. Vibe: The pool was very lively with great music and activities throughout the day. Drinks: My favorite bar for a well-made...

"Excelente hotel."

"The resort is beautiful, and the grounds are well maintained. The location is excellent. Rooms definitely need updating. There was only 1-2 english television stations to watch, and part of the time the channels didn’t come in at all. I didn’t like seeing all the dirty dishes and food littering the hallways, There were lots of food choices, and for the most part the food was good. They definitely need more than one bartender out at the outside bar, but the pool servers were great, they really...

"Everything was so good,the staff is so quick and very helpful, Thank you so much!"

"Amazing space. The hotel was top notch in every aspect. We will definitely be visiting here again!"

"Perfect spot on the sea. Clean, spacious room, great pool and amenities. The most pleasant and helpful staff of any Mexico vacation that I have been on!"

"Beautiful place and clean paid for Breakfast when I reserve the room so it should be all paid off, but they still charge six dollars for each person every breakfast It’s end up $180 Very disappointed about it The one take US dollars only pesos or credit card Other with that the food was great, very clean and very good service"

"From the beginning to the end of our trip, everything was amazing. My concierge Santiago was extremely helpful, polite, accommodating and professional. The kids club was by far the best part. Yuli, Caro, Florencia and everyone was so amazing my son had such a great time he begged to come back the following day even ran there right after breakfast. Hands down wonderful hotel. I will definitely be coming back. And the food was by far the best for any all inclusive I’ve stayed at in the area!"