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"The hotel was noticeably run down and poorly maintained. The facilities were outdated, and the general appearance of the property suggested that it has not been adequately updated or cared for in some time. Overall, the experience was disappointing."

"Only the bad was to smile and no fridge and no save that’s all"

"Everything was Ok"

"Friendly staff at check-in"

"Paying 19£ a night to park is daylight robbery!"

"Room was clean but bed clunked and knocked when I moved!"

"Could do with a lick of paint in places, but overall a good stay and good location"

"The staff were lovely, but the hotel itself needs attention, shower wasn't great, wall paper was hanging off, generally it just needs updating. The breakfast was good."

"It took the guy on reception 15 minutes to answer the bell. And another 20 minutes to find my booking. They won't let u take the room key out of the hotel. He tried to persuade my to pay more to upgrade the room. And they have a notice up saying if you give them a five star review the will give you 10 percent off a room or £5 in cash. Clearly they know the are not up to standard."

"The bedroom was clean and the bed is comfortable but the elevators were out of service. You would have to climb the stairs all the way to the top with your luggage. Not cool"

"There was no hot water for shower it was very cold water window could not be open it was very difficult to breathe it looks like the place is falling apart need complete renovation. The double bed was extremely small for two people"

"A great find so close to central Croydon. A clean and calm property, with great amenities and a peaceful environment. A must for those needing a good place to stay. Thank you to the team for making our stay special."

"It was not clean enough as I would have expected, no staff on ground but there was communication. Family friendly"

"Dirty Room with no AC/Fan and TV unbelievebale.i called the host for a refund they refused.They refused to provide room services i slept on one bed spreed for 13 nights ridiculous.Breach ot contracts and a refund would be needed"

"The property was clean, as advertised for what to expect. But the best part of the property was being right across the street from the train station. Between Thameslink and Southern you’re 20-30 minutes from the City, basically anywhere in London was reachable in under an hour. You could get here from Heathrow in about an hour by train, which ends up way cheaper than an Uber."