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"I am disappointed with my recent Expedia booking experience and the way this situation was handled. Prior to my arrival, I was notified that my reservation would be moved to accommodate my delayed baggage. I was specifically assured by an Expedia customer service representative that the necessary arrangements had been made and that the issue would be resolved when I arrived at Hotel Riu Palace Swahili. However, upon arrival, I was informed by the hotel that no such accommodation had been...

"Perfect honeymoon resort, amazing restaurants and staff, clean facilities. Loved the beach!"

"The hotel is amazing. It's beautiful, and the food, pool, beach, and activities are all incredible. But the best part is the people. The staff is so kind and friendly, always ready to help. I've never experienced hospitality like this before."

"The hotel was beautiful with access to a stunning beach and views. Sunbeds were enough.The rooms were more than comfortable. Staff were friendly and helpful. The food was varied, plentiful and delicious. The pools were awesome, all four being a standard 1.2m deep. The activities and entertainment was fun and exciting. Wifi was great! There is something for everyone. Superb hotel for adults and kids alike. Access to a 24hr lobby bar, beach bar and 3 themed restaurants with delicious food (booking...

"This was a great place as a single woman traveling solo. The beaches are beautiful, though if you want a quiet swim go earlier in the day! The food was great and there are plenty of activities during the week. I would definitely stay here again!"

"On a adoré nôtre séjour dans Mantis nungwi dreams. Personnel tres professionel et accueillant, la bouffe etait excellente, les prix etaient bien justifiés, je recommande fortement."

"Everything about this property was exceptional but there is only one thing that needs improvement. The Check-in process. This resort can be booked using different booking agencies such as Expedia. At the check-in counter, we had three different check-ins going on but hotel was not able to locate the check-in easily. They had to make multiple phone calls to find their booking. Despite having all the proof and evidence, they could not locate the booking in their system. This was happening at...

"Great hotel in Zanzibar !! Wonderful rooms and villas, delicious food (breakfast and dinner), fresh fruit and freshly made meals. Quiet environment, lovely swimming pool and friendly staff. Hotel is clean, very well located and installations are beautiful (very authentic). We just loved our time there !!"

"Extremely helpful staff. Great hotel. The public beach in front of the hotel has a busy (and sometimes party) vibe. It can be loud during the day but quiets down by 10-11pm. We had a good beach view from our room. Room was very clean. There were other dining options nearby the hotel."

"Very outdated hotel, however it was clean and staff were friendly"

"Great stay. Amazing all inclusive buffet meals. Nice pool and sandy beach with turquoise waters"

"We had a wonderful stay! The room was very clean, comfortable, and well-maintained. The staff was friendly, welcoming, and always willing to help with any questions we had. The ocean view was absolutely beautiful and made our stay even more relaxing. We also enjoyed spending time at the pool, which was clean and well-kept. Overall, this was a lovely place to stay, and we would definitely recommend it to other travelers looking for a relaxing and enjoyable vacation."