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"Spectacular"

"Beds in the room weren’t comfortable. Breakfast buffet wasn’t edible. The only draw for this resort is the indoor waterpark and arcade. "

"It was nice, clean and the staff was pretty friendly. We stayed there because we went to a convention. Our issue was that we had my niece with us. She is 20 years old. One of the restaurants that we wanted to go to, you had to go through the casino, so, we were unable to go. Why they don't have a door to get in outside of the casino is beyond me. Other than that, it was fine."

"Our room was dirty. There was trash in the room the bed had hair all over it. I paid extra to get the breakfast and didn’t even get to get any the 3 days we stayed. I left the staff know about the room and told them we’d be gone for a little bit so that way they could go in there they didn’t "

"not applying "

"Good"

"."

"Clean room. Won some money at the casino too. Wish they had some events or clubs or something to make it fun it was boring. The walk was long to get food and stuff and no smoking rooms"

"A bit dated rooms but a nice place overall. The breakfast area was nice. "

"Very clean room. Every staff member is so friendly and courteous, from the front desk to all the wait staff and the cleaners. Great Job "

"The staff is excellent, the front desk and the bellman were a blast from the past at the excellent service you come to expect from a Westin. Where it fell short wet the amenities which I’ve been accustomed to in my previous stays. It’s a little thing, but when you pay $400 for a hotel room you expect better than 1 ply toilet paper. Their beds are still the best in the business though. Make sure you bring a step stool if you are shorter than 5’2”. The biggest “miss” was the food service. ...

"This was a pleasant experience all the way through from the staff and the facility it was great Dean was so inviting and helpful it made our stay enjoyable "

"Yes,rooms,laundry and breakfast areav Very good. Staff kept it clean and fully stocked with hot food."

"Great! Offers free breakfast and evening food offerings. They have hot tub"

"Hotel was great and staff was very friendly. Room was nice and had all the essential items. Breakfast was a combination of hot foods, breads, cereals and fruit. Loved the coffee machine with all drink combinations which was available 24 hours. "

"Excellent "

"Secure check in was easy. Communication with property owners was amazing!"

"Great stay!!! Excellent front desk service - extremely accommodating! "

"Very nice hotel We love to stay here"

"Our family had an amazing stay at SpringHill Suites in Kansas City. Top notch staff. Hotel was very clean and very close to a lot of nice attractions. Would highly recommend this hotel to others."