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"Great, attentive staff. Nice gym. Enjoyed the pool!"

"One elevator was broken was a caos for moving in the hotel and Also everything is so expensive no make sense the prices for one night 600$ total no desire to go again"

"The room was very clean and the shower was great"

"I had to fix the drapes beings. They were unhooked and reported crack in the wall and crack in the tiles in the bathroom ."

"Great hotel and great location"

"Very clean room and bathroom. I have had a king room with microwave and fridge but my queen room a different weekend lacked these appliances. Felt very safe. "

"The room was updated and clean. Room service was served all day until 11pm. All of the staff (concierge, house keeping, and valet) were extremely helpful, friendly, and accommodating. I would definitely stay here again."

"Room was clean. No heat available on cold nights, but staff provided space heater. Excellent breakfast. Very helpful staff"

"First time staying here and we loved it, will stay here again next time we’re in the area for a stay!"

"I chose the King with balcony and plaza view. The photo on Expedia showed a balcony with a table and two chairs on a walkout balcony. The only reason I chose this hotel was for that. When I entered the room and opened the patio door there was a massive spider web with a large spider in the doorway and no walkout balcony. I texted the concierge to let her know and she said she would move my room. She was kind enough, but she put me back into the same style of room which was even worse because it...

"Really just the only choice to stay in Kansas City. Why? Well, the hotel is quite perfect in quality and cleanliness. The rooms are very large. The rooms are very quiet. The hotel is built into the side of mountain rock where the natural rock is actually the hotel wall; along with a waterfall inside as well, of course. There is an entire inside "mall" attached to the hotel (through one flight of stairs) where many different stores offer shopping with multiple themes. There are a few choices for...

"The hotel provided a very positive experience. The staff was exceptionally helpful, from check-in to the kitchen. The breakfast buffet was delightful, and I was pleasantly surprised to find that dinner was also offered. I would stay here again."

"Was told by staff room had a mini fridge and freezer. There was no freezer and I had to store my ice packs, which I need to keep medication cold when out of room, in the freezer of the “breakfast prep area.” This hotel also does not have any sort of backup generator/s in case of a power outage. They are located in an area known for strong and severe storms. One would think the owners would get a backup generator of some kind. Nope. The power went out during a severe storm the first night of my...

"Very nice to stay for a week or shorter. Refrig., microwave and stovetop very good. "

"Very quiet and restful hotel with many nice amenities. Pleasant staff, nice dining area, would definitely stay there again."

"The property was as expected. We weren't staying at a high end luxury hotel and we didn't expect that type of experience. It would have been nice to have breakfast included and to have hangers in the closet. But other than that is was fine. It was clean and quiet. Great for an overnight stay after a great concert!!!!"

"Very nice staff members, quick and easy check in and a good location."

"EVERYTHING WAS GREAT"

"Very comfortable and quality location."

"Offered very nice free breakfast"