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"Great, attentive staff. Nice gym. Enjoyed the pool!"

"One elevator was broken was a caos for moving in the hotel and Also everything is so expensive no make sense the prices for one night 600$ total no desire to go again"

"The room was very clean and the shower was great"

"Great hotel and great location"

"Very clean room and bathroom. I have had a king room with microwave and fridge but my queen room a different weekend lacked these appliances. Felt very safe. "

"The room was updated and clean. Room service was served all day until 11pm. All of the staff (concierge, house keeping, and valet) were extremely helpful, friendly, and accommodating. I would definitely stay here again."

"My room was clean and my stay was peaceful"

"First time staying here and we loved it, will stay here again next time we’re in the area for a stay!"

"I booked a one-night getaway for my wife and I, and this hotel was perfect for us. Its location on the Plaza was the main draw. I also liked the fact that it was only a 15 minute walk to the nearest streetcar stop. The staff was extremely courteous!"

"Really just the only choice to stay in Kansas City. Why? Well, the hotel is quite perfect in quality and cleanliness. The rooms are very large. The rooms are very quiet. The hotel is built into the side of mountain rock where the natural rock is actually the hotel wall; along with a waterfall inside as well, of course. There is an entire inside "mall" attached to the hotel (through one flight of stairs) where many different stores offer shopping with multiple themes. There are a few choices for...

"Enjoyed our stay and will definitely come back!"

"We had a lovely two night stay. The room was clean, comfy and well appointed. If we had ANY thing to comment on, it would be there was not a non slip surface on the tub. Twenty years ago that wouldn't even have been mentioned but we are in our 70's and now it was noticed. Otherwise, great place, lovely staff, super convenient location."

"Very nice to stay for a week or shorter. Refrig., microwave and stovetop very good. "

"Very quiet and restful hotel with many nice amenities. Pleasant staff, nice dining area, would definitely stay there again."

"The property was as expected. We weren't staying at a high end luxury hotel and we didn't expect that type of experience. It would have been nice to have breakfast included and to have hangers in the closet. But other than that is was fine. It was clean and quiet. Great for an overnight stay after a great concert!!!!"

"Very nice staff members, quick and easy check in and a good location."

"EVERYTHING WAS GREAT"

"Very comfortable and quality location."

"Offered very nice free breakfast"