Family Hotels in Italy from SAR 575

"Pathetic rooms"

"Very professional and the hotel very nice "

"The staff was very kind and nice. Recommended us good restaurants nearby, helped in all our inquiries."

"Relaxing location but the check in process is a joke! Messaged before arriving to see if we could check in early and they said yes if its available, when we arrived they said no check in is at 2, didnt even check if it was available. Then you have to get a ticket and wait to be called to check in, no one even told us you needed a ticket. There are around 30 people waiting to check in and each one takes 10-20 minutes. We had a room for 3 and the 3rd bed wasnt even made up, all blankets were still in cupboard. There were also stains (looked like blood) on the floor No cups or anything in the room either, wouldnt hurt to put some plastic cups or even a kettle with coffee facilities in Toilet didnt flush properly and leaked from the tank"

"All good "

"We really enjoyed our stay at iQ Hotel Firenze. The hotel is modern, very clean, and in a great location close to the city center, which made it easy to explore Florence. The breakfast was excellent, with a wide variety of food and many healthy options. The staff was also very helpful and welcoming. The only small issues were that my wife found the pillows a bit too stiff, and our room faced the train tracks, so it was a little noisy at the beginning of the evening. Still, overall we had a great experience. I would definitely recommend this hotel and would gladly stay here again next time we visit Florence."

"The greeting from the hotel clerk was abrupt. When he told us our room was in the annex, I told him I booked in the main building. He said, very rudely, "I did not book the room and it cannot be changed". The bellhop assisted us with luggage to our room, but, we are seniors, had to walk thru an alley-like street, and hike up 3 flights of stairs because no elevator. This is why I requested a room in the main building. He told us they are avaliable to serve us 24/7; however, I called about 6:30 the morning we checked out to ask for bellhop assistance but was told "thete is only one person at the desk and bellhops don't start until 8AM. We struggled to get our luggage back down the 3 flights of stairs, walked in the hotel lobby at about 6:45AM to see 3 gentlemen behind the desk. I was very upset but did not say anything and only checked out becausethe lobby was full of guests. In addition, when we checked in we were told breakfast is offered for $20 per person. However, after talking with others in our group of 22 people, they were told breakfast was included. After all this, I would never recommend Hotel Monte Carlo to anyone. "

"Immaculately clean room with an amazing view of the city. The roof top restaurant is not to be missed. "

"Comfy hotel, spacious, loved the roof top gym."