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"Because it is also a pub the welcome was a little underwhelming."

"We reserved a hotel stay. Reservation was paid, but a few days following, we received a text message from the management informing us that this establishment currently runs as a bed & breakfast. This was absolutely not what we wanted. We promptly asked for a refund on the basis of inapropriate advertising. Refund was denied."

"Caravan was clean and spacious. It was a little tired and needed some maintenance. The staff were all amazing. Great facilities and location. We will go back."

"It's ok if you just want a bed for the evening. Very tired throughout and needs a full refurb desperately. The reception was sketchy at best and often unmanned. Don't bother with breakfast. It's not good That being said, the bed was comfortable and the sheets were clean. Shanklin itself is also run down. We used the hotel as a base for the scooter rally, so didn't spend much time there, although we did like The Falcon pub. A proper local boozer. If you only need to get to Ryde, if...

"Great place to stay great staff"

"Lovely hotel in a fantastic location. We have been to the IOW many times over the years, but this is our first time staying at the Albion, but it won't be our last! Would like to have dined at the hotel's restaurant - The Rock - one evening, but there was very little offered on the menu for vegans, so we went elsewhere. Having spoken to the restaurant manager about this, hopefully that will change soon. Likewise some issues with vegan options at breakfast - again we were assured this was...

"Staff super helpful and friendly, beds comfy, food and bar perfect"

"The property is quite outdated but the staff were helpful and it was adequate for our one night stay."

"Great location, clean surroundings, friendly staff, good facilities/activities."

"Lovely hotel and staff and very convenient Breakfast was delicious"

" A lovely stay at this property, room was lovely with a great sea view. Food was very good, breakfast was excellent. "

"Great two night stay in August. Property was clean and hosts were very welcoming. Swimming pool and sauna on site were perfect. Would recommend."

"Very spacious and clean single room. Equipped with fridge and a fan which were both very welcome on the extremely warm conditions. Staff were very friendly and helpful. The hotel is undergoing full refurbishment by dedicated owners. Extremely good value for money also."

"The room was very small with a compact and minimalistic en suite bathroom. The mattresses on the beds should have been replaced a long time ago, and were warped and lumpy. Four milk sachets is not enough for two people in tea/coffee making facilities. Eight is more like what we would have expected. The lock on the room door needed to be repaired and we had to fiddle with it a while to get it working. The television was tiny. The blind on the window is not sufficient to keep out morning light and...