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"Check in staff was excellent. The common areas were visibly dirty - not vacuumed/smudged on surfaces/food and drinks left on tables and chairs. Our room was terrible - very small and smelly. Was not serviced either."

"Great location, fantastic sunrise viewing from the front porch. Wi-fi is weak or non- existent in rooms but I would assume most people choose this place for the quiet."

"Second stay here and it was wonderful again. Easy walk to the high street shops and pubs, easy parking, very helpful and friendly staff!"

"The room was lovely, clean and had a very comfortable bed. Wifi was not working. The sink was blocked. No heating was working in the room. The phone was not working to call reception about problems. Overpriced for what we received. I was planning to book a couple of weeks later in the year for work, but without wifi I wouldn't be able to. The response I received was that it's a big place to provide wifi for every room. I've stayed in better hotels for less cost."

"Beautiful spot on the River Ness; well maintained hotel in an old victorian. Staff was helpful, breakfast buffet very convenient for early risers. Enjoyed our stay!"

"I spent 6 nights at Columba, staggered around tours including a 2 night tour. If I hadn't have prepaid, I would've moved to another hotel. The Columba has certainly seem better days and is generally run down, dirty and largely defective. Some staff were helpful when things didnt work, others flatly were not. I had breakfast only on my last day and it was possibly the worst hotel breakfast I've ever had. I will not return to that hotel under any circumstances."

"The view of the loch is stunning. The hotel is tired, carpets threadworn, lights didn't all work, hotel didn't even have a spare lightbulb. Floors creak, noisy guests with barking dogs. Not impressed."

"Disappointed in this stay. We requested a twin room setup, which was confirmed by the property, but when we arrived, the beds were made up as one bed. There was no soap in the bathroom to wash our hands, so we had to go back to the main guest house to request the complimentary toiletries that the description and check-in guide indicated would be provided for the bathroom. There was only one outlet next to the bed. There was another outlet across from the bed being used by the kettle. ...

"Bit dated but charming. Staff were lovely and it was fun to meet some locals. Good food on a cold, rainy night."

"This was by far our favorite stay in Scotland. The property is gorgeous, the staff is amazing, and the food was excellent! I was so sad to leave, it was the highlight of our trip."

"This is a true luxury spa hotel. Great location, great facilities, health club across the parking lot. I had a large room in the older part of the hotel and it was very comfortable. Breakfast was absolutely superb and the bed was very comfortable. This would be a great place for more than a one-night stay!"

"Absolutely stunning place!!! The rooms are huge, the property itself is simply breath taking. Staff are the best!!! A must-stay when visiting the highlands."

"Je ne recommande pas cet hôtel. Nous y étions début octobre. Les photos ne représentent pas du tout son état. Expédia a la responsabilité de s'assurer que les photos représentent bien les hôtels, ce qui n'est pas le cas. Très décevant. Le personnel était sympathique et a répondu à nos besoins, mais l'hôtel aurait besoin de rénovations majeures dans les chambres et aires communes. Sans compter les tapis tâchés et mobiliers désuets ou carrément brisé et douches brisées."