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"Much better than last time I stayed, Not the best of hotels, but the that is reflected in the price you pay. Mainenance is also quite poor with several light fittings in my room not working."

"Location is the best, central to everything. Relaxing lounge rooms to have a drink. The restaurant was a bit faulty towers but the food was very nice. Good fan provided in room which is needed during warm weather. Friendly staff, unique old building, would stay there again. Ludlow is a very nice village to walk around."

"G"

"Very clean, friendly staff, good kitchen facilities."

"Great hotel. Fab beer garden. Restaurant good and staff wonderful. Parking a bit tight at times"

"Hotel is in a great location - just over 15 minute walk to the train station, close to shops and the Cathedral - looks like the downstairs has been elegantly renovated. Beautiful newly-refurbished bedroom, with some really thoughtful extra touches - such as a rubber bathmat and handrail, electric fan, suitcase stand, and biscuits every day with the tea and coffee. I liked being able to open the window. Some of the staff seemed less friendly and professional than one would expect - however,...

"The Malvern is a hotel run around a health club and spa. The best feature is its restaurant which is modern and serves good food. The spa itself has a nice and warm indoor / outdoor pool but the facilities are dated and tired. The rooms are very tired, think 1970’s travelodge, and in desperate need of an upgrade. Staff pleasant."

"The best thing about this hotel is the location which is fantastic, and the staff were very nice. We stayed in the Oak Suite which is apparently the best room; it benefits from a private terrace with a pair of easy chairs to watch the river and it's occupancy go by, which is lovely. For me it definitely wasn't a four star, but a fair three star hotel. There was a temporary kitchen which also hampered them as well as the view. The room was clean and airy with a (strangely grubby!)Juliet balcony...

"The entrance to the hotel was lovely and staff very welcoming and helpful. It was good that you needed a room key to call a lift as it felt secure. Pool was nice but a bit tatty , old surroundings Room on 3rd floor was UNCOMFORTABLY hot with no air con ...just a small desk fan . We hardly slept due to it being too hot and stayed out of the hotel as much as possible which was not great as we were there for a sports competition and needed to rest. Food and room service not available Friday, ...

"Stanbrook Abbey Hotel is amazing in all respects. It’s historical and very attractive set in extensive grounds. The rooms are spacious, well appointed and comfortable. The staff are lovely and very helpful. I only had one meal in the hotel and it was excellent. I have no hesitation in recommending this hotel, it’s great."

"I stayed for a night with my partner recently and we were very happy with how kind and helpful the staff were, the cleanliness and comfort of the room, and the dinner we had at the adjoining pub! We would definitely stay here again 😊"

"We had a wonderful stay and the staff were incredibly accommodating. They were so helpful in arranging an early check-in for us and even found a room where we could get ready before attending a wedding, which made the whole day much less stressful. Everyone was friendly, professional, and went above and beyond to help. The hotel was clean, comfortable, and in a great location. We really appreciated the excellent service and would happily stay here again."

"Excellent place to stay with dogs as you are self contained with an area to walk them away from the main road. Facilities good, we had a lovely garden cottage - only downside are the doors are built for hobbits (I’m a little over 5ft and had no issues, 6ft + hubby cracked his head once…"

"Lovely old hotel with lots of character. Great beer garden. Lovely breakfast and very helpful staff"

"We thought the breakfast buffet choices were limited, however the cooked breakfast was hot and plentiful. The staff were very efficient. Dinner was most enjoyable in a lovely dining room and the bar service was very good. Upon arrival we were given a room upgrade with a four poster bed, this was a lovely surprise. Parking was onsite without additional charge. If you are planning on walking the Malvern Hills this Hotel is in the perfect location."

"Excellent positioned room overlooking river. Quiet although hotel busy. Very comfortable bed. Nice decor. Bathroom spacious though back of door not cleaned lately! Staff helpful. Breakfast and dinner excellent. Only small minus after they had lost that we'd prepaid for a meal . They were polite and I believe a new computer system was the problem but could've said sorry. Overall very enjoyable stay."