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"Good value, but it's true that you "get what you pay for". The room was extremely hot so we weren't able to get sleep, and the noises from the motorway were quite loud- Although that can't really be helped. The staff member we spoke to at check-in was very helpful. Beds were made and clean (although not very comfortable, but that could be a preference thing). One duvet was stained, but that was only noticeable when I stripped the bed at the end of the stay to help housekeeping. Overall, I...

"A lovely old world charm about the hotel. Very nice, spacious room, excellent staff & fantastic location in the heart of Ludlow. On- site parking available which was also great. "

"My family stayed in 2 superior rooms for one night. There is no lift so luggage has to be carried up the stairs. Room 14 was on the first floor and huge, room 30 was on the second floor and slightly smaller. The shower was over the bathtub with a curtain. The staff in the restaurant and elsewhere were excellent and we enjoyed the food (bearing in mind this is a Greene King, not a Michelin starred restaurant :). There are lovely views from the patio where you can have a drink from the bar. For...

"Great location, lovely staff, comfy bed. Room and furnishings all looking pretty tired and like they could do with an update, and what looked like mould on the bathroom ceiling presumably due to the lack of ventilation there. Breakfast was fairly average. Would stay again but best not to have particularly high expectations."

"Bank House is a nice well maintained hotel with quality teas and coffees in the rooms."

"We enjoyed every thing and our stay was very enjoyable."

"The property was fantastic and to be able to use the swimming pool sauna and steam room was a bonus also could of used gym as well.The breakfast was brilliant lots to choose from well impressed"

"Fabulous overnight stay"

"The room was very clean and well- appointed. The bath was welcome and the heated towel rail useful. The bed was comfortable.The bar food was very good and the breakfast excellent. I would definitely stay again. "

"Room was fairly new and clean. A little too hot during the night but the window did open slightly. Just to note the room is part the church which we didn’t realise until we got there. Right next door the bells were ringing every 15 minutes on the evening, then started again at 8am and lasted longer in the morning to call for service (it was Sunday). I enjoyed them but just to note in case you were wanting a lie-in. There is no option for breakfast although the listing did state it would be...

"Friendly staff , was woken up earlier from extractor fan & noisy delivery’s early"

"Our room, Croft was a small suite. Very clean with ensuite and small fridge. Ideal. Breakfast was very tasty. We did not have an evening meal there."

"The accommodation was clean and spacious. The decor is quite dark, but probably because of the dark beams. The welcome in the pub wasn’t great, we weren’t acknowledged whilst standing with our bags in the pub. I understand the stafff are busy, but a simple’hello, we’ll be with you in a minute’ would be nice. We didn’t see any members of staff as the breakfast is a completely self service buffet. On the whole we would have felt more welcome if somebody had appeared at some point eg maybe when you...

"We had a wonderful stay and the staff were incredibly accommodating. They were so helpful in arranging an early check-in for us and even found a room where we could get ready before attending a wedding, which made the whole day much less stressful. Everyone was friendly, professional, and went above and beyond to help. The hotel was clean, comfortable, and in a great location. We really appreciated the excellent service and would happily stay here again."

"The room was good in size and decor , garden room suite. We were on the ground floor the room above us you could hear everything even the person snoring , the floor must have been floorboards and we could hear everything, This woke us up and continued throughout the morning!"

"All good especially the staff Great location for site visits"

"Friendly staff, lovely cool room on a really hot day. Pity the pool was still not operational"

"Lovely location by the Severn River, beside Kings School Worcester and the Royal Worcester Porcelain Museum, short walk to the cathedral and pedestrianized shopping area. Excellent restaurant with big windows overlooking the river - fine breakfast and dinner."