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"Does what it says on the can. Great place for breaking up a long journey. However beware there is NO air conditioning, although a fan was provided there were no electrical sockets anywhere near the bed."

"We had a late check in (out of staffed hours) and it could not have been easier. We made contact to make sure it was ok, on arrival we got access and our room key with no fuss. Located the room and it was all very fresh feeling and lovely. It being one of the hottest nights of the year and there no built in aircon (welcome to England), but the fan kept us cool and the whole set up was really good. Check out was very simple too."

"We had a wonderful stay and the staff were incredibly accommodating. They were so helpful in arranging an early check-in for us and even found a room where we could get ready before attending a wedding, which made the whole day much less stressful. Everyone was friendly, professional, and went above and beyond to help. The hotel was clean, comfortable, and in a great location. We really appreciated the excellent service and would happily stay here again."

"The Malvern is a hotel run around a health club and spa. The best feature is its restaurant which is modern and serves good food. The spa itself has a nice and warm indoor / outdoor pool but the facilities are dated and tired. The rooms are very tired, think 1970’s travelodge, and in desperate need of an upgrade. Staff pleasant."

"Location is the best, central to everything. Relaxing lounge rooms to have a drink. The restaurant was a bit faulty towers but the food was very nice. Good fan provided in room which is needed during warm weather. Friendly staff, unique old building, would stay there again. Ludlow is a very nice village to walk around."

"for this older hotel it was fine, breakfast was great . parking easy . clean room no A/c but not expected in this hotel ,but two fan left in room all in all enjoyable stay."

"The best thing about this hotel is the location which is fantastic, and the staff were very nice. We stayed in the Oak Suite which is apparently the best room; it benefits from a private terrace with a pair of easy chairs to watch the river and it's occupancy go by, which is lovely. For me it definitely wasn't a four star, but a fair three star hotel. There was a temporary kitchen which also hampered them as well as the view. The room was clean and airy with a (strangely grubby!)Juliet balcony...

"Stanbrook Abbey Hotel is amazing in all respects. It’s historical and very attractive set in extensive grounds. The rooms are spacious, well appointed and comfortable. The staff are lovely and very helpful. I only had one meal in the hotel and it was excellent. I have no hesitation in recommending this hotel, it’s great."

"Great hotel. Fab beer garden. Restaurant good and staff wonderful. Parking a bit tight at times"

"I stayed for a night with my partner recently and we were very happy with how kind and helpful the staff were, the cleanliness and comfort of the room, and the dinner we had at the adjoining pub! We would definitely stay here again 😊"

"We travelled as three couples, and I booked the atay for all of us. We stayed during the hottest July on record and two couples had rooms woth literally NO aircon , and one couple have fully functioning cold aircon. Why? The fan is the rooms is just useless and the heat was unbearable ..literally! Either state that some rooms DO NOT have air-conditioning or reduce the price of rooms that dont have it. The trip really was challenging for the two couples without. Be honest. Fans are NOT a "get...

"Hotel is in a great location - just over 15 minute walk to the train station, close to shops and the Cathedral - looks like the downstairs has been elegantly renovated. Beautiful newly-refurbished bedroom, with some really thoughtful extra touches - such as a rubber bathmat and handrail, electric fan, suitcase stand, and biscuits every day with the tea and coffee. I liked being able to open the window. Some of the staff seemed less friendly and professional than one would expect - however,...

"We thought the breakfast buffet choices were limited, however the cooked breakfast was hot and plentiful. The staff were very efficient. Dinner was most enjoyable in a lovely dining room and the bar service was very good. Upon arrival we were given a room upgrade with a four poster bed, this was a lovely surprise. Parking was onsite without additional charge. If you are planning on walking the Malvern Hills this Hotel is in the perfect location."

"Excellent place to stay with dogs as you are self contained with an area to walk them away from the main road. Facilities good, we had a lovely garden cottage - only downside are the doors are built for hobbits (I’m a little over 5ft and had no issues, 6ft + hubby cracked his head once…"

"We had a good stay at the Sloop Inn. Lovely friendly staff. The best breakfast. The property is a little dated, and the bed isn't the most comfortable, but it was all good for a one-night stay. Would recommend."

"Lovely setting. The scenery out our window was superb! We were there on a couple of the hottest days of the summer, and even though there is no air conditioning, our room had a big circulating fan which helped immensely. We liked the quiet, low-key atmosphere of the place. Very restful!"