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"N/A"

"The place was absolutely gorgeous. The restaurant staff was a little slow "

"Everything was exceptional! Staff, room, service, accommodation (needed a late check out), and the ambiance was excellent! This was my second stay there and upgraded to Superior spa suite. That room will WOW you! We will be back!"

"Habitación limpia "

"Necesitan poner más personal en el check in y ser más amables "

"The property was clean in proximity to major sites walking distance to several restaurants and markets. The breakfast was great fresh and all staff throughout the property were polite, helpful, and friendly. "

"No me hicieron limpieza en la habitación al día siguiente"

"amazing staff"

"The good - the property has beautiful lawn and a nice pool. Staff was helpful. They have a free shuttle that takes you about a kilometer and drops you close to Central Park. Breakfast was good. The bad - the building is pretty run down. The toilet was very dirty and we had to request room change. In new room bathroom got clogged and had yellow water. They tried and somewhat fixed it, but I think they have old plumbing issue. They charge cars about $3 for parking. It can be validated for taxis...

"The place looks magnificent. Great gardens, and excellent view. However extremely poor value for money. We paid more than USD 320 per night and we got nothing for that amount: No coffee in the room, no minibar, no body lotion, no iron, no bath robes, no gim, no shuttle services to the main city street. The hotel restaurant has poor menu and very expensive. To summarize - very poor value for the money we had paid."

"GREAT LOCATION. Right on the lake. We had amazing view of volcanoes and lake from the room. The property was clean."

"Nice breakfast buffet, if somewhat limited. Staff are very good & friendly. Some rooms have a Washer & Drier for long stays. Gorgeous pool, nice little gym. Good parking. Excellent area."

"Las habitaciones son muy comodas y limpias aunque el colchon estuvo un poco duro para nuestros gustos pero en general estuvo bien. El personal muy amable, atento y colaborador. Nos gustoʻ mucho el buffet en el desayuno, muy completo."

"Buena atención !!"

"Todo estaba limpio, la gente fue muy amable, el desayuno estaba delicioso "

"Our stay was unforgettable even though we only stayed for one night. The staff was very friendly and helpful. Breakfast was delicious with the volcanoes view. Definitely coming back and staying here again."

"Good location great service "

"Their parking for big vehicles is at a different building but it has an elevator that takes you straight to the hotel. It needs better labeling."

"Excelente atención del personal, habitación cómoda. Accesibilidad para caminar."