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Hotel Casona del Lago

3.5 star property

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Photo gallery for Hotel Casona del Lago

Land view from property
Front of property
Breakfast, lunch, dinner served; pool views
Triple Room | In-room safe, desk, free WiFi, bed sheets
Breakfast, lunch, dinner served; pool views

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking included
  • 24/7 front desk
  • Air conditioning
  • Laundry

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Twin Room

Twin Room | In-room safe, desk, free WiFi, bed sheets

Twin Room

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Flat-screen TV
Ceiling fan
Private bathroom
Hair dryer
Cable channels
Desk
In-room safe
  • 20 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Panoramic Double Room

Panoramic Double Room | In-room safe, desk, free WiFi, bed sheets

Panoramic Double Room

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Flat-screen TV
Ceiling fan
Private bathroom
Hair dryer
Cable channels
Desk
In-room safe
  • Lake view
  • Sleeps 2
  • 2 Double Beds

View all photos for Single Room, 1 King Bed

Single Room, 1 King Bed | In-room safe, desk, free WiFi, bed sheets

Single Room, 1 King Bed

8.0 out of 10
Very good
(3 reviews)

Highlights

Air conditioning
Flat-screen TV
Ceiling fan
Private bathroom
Hair dryer
Cable channels
Desk
In-room safe
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Panoramic Single Room

Panoramic Single Room | In-room safe, desk, free WiFi, bed sheets

Panoramic Single Room

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Flat-screen TV
Ceiling fan
Private bathroom
Hair dryer
Cable channels
Desk
In-room safe
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Panoramic Twin Room

Panoramic Twin Room | In-room safe, desk, free WiFi, bed sheets

Panoramic Twin Room

Highlights

Air conditioning
Flat-screen TV
Ceiling fan
Private bathroom
Hair dryer
Cable channels
Desk
In-room safe
  • 20 sq m
  • Lake view
  • Sleeps 2
  • 2 Queen Beds

View all photos for Standard Single Room, 1 King Bed

Standard Single Room, 1 King Bed | In-room safe, desk, free WiFi, bed sheets

Standard Single Room, 1 King Bed

Highlights

Air conditioning
Flat-screen TV
Ceiling fan
Private bathroom
Hair dryer
Cable channels
Desk
In-room safe
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room | In-room safe, desk, free WiFi, bed sheets

Standard Double Room

Highlights

Air conditioning
Flat-screen TV
Ceiling fan
Private bathroom
Hair dryer
Cable channels
Desk
In-room safe
  • Sleeps 2
  • 2 Double Beds

View all photos for Triple Room

Triple Room | In-room safe, desk, free WiFi, bed sheets

Triple Room

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Air conditioning
Flat-screen TV
Ceiling fan
Private bathroom
Hair dryer
Cable channels
Desk
In-room safe
  • 22 sq m
  • Sleeps 3
  • 3 Double Beds

About the neighborhood

Map
Calle Litoral, Flores, Peten, 1010

What's nearby

  • Maya Mall - 3 min walk - 0.3 km
  • Central Park - 3 min walk - 0.3 km
  • Flores Dock - 13 min walk - 1.1 km
  • Church of Our Lady of the Remedies - 13 min walk - 1.1 km
  • San Miguel & Tayazal - 22 min drive - 7.2 km

Getting around

  • Flores (FRS-Mundo Maya Intl.) - 8 min drive

Restaurants

  • ‪Cafeteria Aeropuerto - ‬3 min drive
  • ‪Raices Bar & Grill - ‬12 min walk
  • ‪Raices Del Lago - ‬33 min drive
  • ‪Ristoranto Terrazzo - ‬15 min walk
  • ‪Pollo Campero - ‬2 min walk

About this property

Hotel Casona del Lago

Hotel by the lake
You can look forward to a free grocery shopping service, a terrace, and dry cleaning/laundry services at Hotel Casona del Lago. The on-site restaurant, Las Ninfas, offers breakfast, lunch, dinner, and pool views. Free in-room WiFi is available to all guests, along with a bar and a business center.
Other perks include:
  • An outdoor pool
  • Free self parking
  • A roundtrip airport shuttle (surcharge), wedding services, and a banquet hall
  • 1 meeting room, a computer station, and multilingual staff
Room features
All guestrooms at Hotel Casona del Lago offer thoughtful touches such as air conditioning, in addition to amenities like free WiFi and safes.
More amenities include:
  • Bathrooms with showers and free toiletries
  • 32-inch flat-screen TVs with cable channels
  • Ceiling fans, daily housekeeping, and desks

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Las Ninfas

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting room

Outdoors

  • On a lake
  • Terrace

Accessibility

  • Elevator

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Built in 2005
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Room service

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: GTQ 50.70 per person
  • Airport shuttle fee per child: GTQ 50.70

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

No pets and no service animals are allowed at this property
Children under 10 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Casona del Lago
Casona del Lago Santa Elena
Hotel Casona del Lago
Hotel Casona del Lago Santa Elena
Casona Del Lago Flores
Hotel Casona Lago Santa Elena
Hotel Casona Lago
Casona Lago Santa Elena
Casona Lago
Hotel Casona del Lago Hotel
Hotel Casona del Lago Flores
Hotel Casona del Lago Hotel Flores

Frequently asked questions

Does Hotel Casona del Lago have a pool?

Yes, this property has an outdoor pool.

Is Hotel Casona del Lago pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Casona del Lago?

Self parking is free at this property.

What time is check-in at Hotel Casona del Lago?

Check-in start time: 3 PM; Check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Casona del Lago?

Check-out is at noon.

Does Hotel Casona del Lago provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of GTQ 50.70 per person applies.

Where is Hotel Casona del Lago located?

Situated near the airport, this hotel is within a 5-minute walk of Maya Mall and Central Park. Lake Petén Itzá and Flores Dock are also within 15 minutes.

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Hotel Casona del Lago Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 153 out of 251 reviews
Rating 8 - Good. 72 out of 251 reviews
Rating 6 - Okay. 16 out of 251 reviews
Rating 4 - Poor. 7 out of 251 reviews
Rating 2 - Terrible. 3 out of 251 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10

Clean rooms, friendly staff, great views. I would book it again.
Stayed 3 nights in Jun 2025

10/10

We had a great time, a very nice place to stay and we definitely going back next year Thanks seee you soon
Stayed 2 nights in Apr 2025

6/10

Clean and good food. Bit outdated and old fashion.
Stayed 1 night in Jun 2025

10/10

Excelente hotel
Stayed 1 night in Feb 2025

8/10

Nice property, I love it
Stayed 1 night in Apr 2025

10/10

We loved our staying here. The personnel are amazing and friendly. Definitely will come back. We loved Flores! People all around are very kind ! Thank you for all! See you soon!
Stayed 2 nights in May 2025

10/10

A beautiful hotel with a great view. It’s walkable to shops and restaurants just across the bridge. The pool was beautiful and very clean.
Stayed 3 nights in Mar 2025

10/10

I totally recommend this hotel, it's very nice and clean with a beautiful pool and the lake view from most rooms and from the dining areas. Staff are friendly, the restaurant is ok, it's walkable to al lot of restaurants and shops, .
Stayed 3 nights in Mar 2025

10/10

beautiful place
Stayed 1 night in Jan 2025

10/10

The food, I think they can do it better with more flavorful ingredients from the region but the prices are fare
Stayed 1 night in Apr 2025

8/10

Easy walk to Flores, nice breakfast, and pool, the pool was a great relief after walking and hiking. Food options are wonderful in Flores as well as the hotel
Stayed 3 nights in Nov 2024

8/10

Beautiful views and pool and deck areas! Good breakfast choices other meals, not so much.
Stayed 2 nights in Feb 2025

10/10

Great location.
Stayed 3 nights in Jul 2024

10/10

Beautiful place , quiet , delicious breakfast with a view
Stayed 1 night in Sep 2024

10/10

This was a very pleasant hotel in Flores. Beautiful views of the lake and a lovely setting. Staff helpful and happy. Location was excellent.
Stayed 3 nights in Dec 2024

4/10

Nice Place The beds were very uncomfortable. the AC in the room I was given didn't work very well the kept tryin to fix it but the person doin g it was not very experienced so they change me to another room and told the were going to fix it next but when I walked in there after they said they fix it it was the same thing, overall the staff was very friendly but not very efficient
Stayed 3 nights in Jun 2025

10/10

C
Stayed 1 night in Apr 2025

10/10

This property overlooks the island of Flores and is very tranquil. The staff were great -even helping arrange a shuttle back and forth to the airport. When our flight was cancelled they even came to collect us and we had dinner at their restaurant before catching a later flight. Wouldn't recommend to Americans to walk to Flores island. Better to catch a Tuk Tuk for 10-15Q per person.
Stayed 1 night in Mar 2025

10/10

The hotel is a short walk to the island of flores, restaurants and shops. It sots on the banks of the lake so it has a lovely view. The room itself was comfy and spacious. Good choice of breakfast in the morning. Great little pool to chill too after a long day out
Stayed 2 nights in Dec 2024

10/10

Service and Staff were very good.
Stayed 3 nights in Aug 2024

8/10

Excellent
Stayed 1 night in Nov 2024

10/10

The staff at the hotel were kind and accommodating. The front desk staff helped us several times with transportation - called a water taxi for us to explore other areas that weren’t accessible by tuk tuk or taxi, arranged transportation to Tikal, and to and from the airport. Beautiful views, great breakfast included with your stay, nice balconies attached to rooms, clean space.
Stayed 3 nights in Nov 2024

10/10

Prime location by the lake
Stayed 1 night in Aug 2024

6/10

Room service and the service at the restaurant was awful .. dirty dishes everywhere.. I like the hotel but I was expecting more
Stayed 1 night in Dec 2024

10/10

Perfect place for our stay. The place is very clean and the staff is super friendly. Easy walking to Isla de Flores. Highly recommend this hotel.
Stayed 2 nights in Nov 2023