البحث عن فنادق في جوام

"I like the property nice and clean but did not expect there was no bottle of water as a complimentary. Maybe it is not . But it’s ok I brought my own bottle of water."

"During the typhoon, they have no power to the rooms and no AC"

"Had a quick little stay. Property is in rough shape due to storms. So lots of repairs going on and very loud. The layout for driving in and getting parking is confusing. Need better signage for people coming in and out. Also the parking garage doesn't have elevators. Would be difficult for older guests. No access to the beach during repairs was kind of a downer. Overall it could be a great hotel. Just needs a lot of work as long as they put the money into it. But unfortunately tourism is way...

"투몬비치와의 시내와의 접근성이 좋고, 바다와 닿아있는 수영장이 매력적입니다. 리조트 내부는 매우 청결하고 직원들도 너무 친절하게 대해주셔서 좋았습니다. 다만 객실의 욕실이 조금 낡은 느낌이 있으나 크개 불편할 정도는 아니었습니다."

"Not a great breakfast."

"The staff was very nice people, when I had a problem they took care of it right away 👍"

"ビュッフェが豪華でした。"

"The view was gorgeous from our balcony! The pool and beach area was very lovely and convenient. The beds were comfortable, we didn’t hear any other guests and blackout curtains are amazing. I thought breakfast was solid but preferred breakfast at TuRu Cafe up the road a few minutes. I’d stay again!!"

"老舗ホテルだと思いますが部屋はきれいで掃除も行き届いていました。立地もよく、フロントではチェックイン時は日本語も交えて案内してもらえました。ロビーに遅くまで開いている売店があり便利でした。駐車場も広くレンタカーを停めておくのも問題ありませんでした。"

"We stayed in Crowne Plaza for 5 days then switched to Lotte Guam. We have to say Lotte has lots of room to improve their service. 1. Front desk staff told us there is an ice bucket in our room, however we did not see it. 2. Breakfast selections are poor. 3. There is no any signs in the room that call locally will charge a fee. When we check out, they charged us 0.75/minute. 4. If you lose your towel card or room cards, you will get charged (thank God! we didn't lose any of the...

"The front desk staff was very helpful and they make your stay worthwhile especially during typhoon Bavi. Thank you Connie from the front desk staff for going beyond to extend our stay and not needing to check in and giving my family a great price. Cafe Cino is also my favorite coffee shop on island. Keep up the great work, hospitality, and customer service. THANK YOU ALL !!❤️💯💯💯"

"フロントの対応は良かったが、ロビーや廊下などホテル内全体の温度が暑すぎた。 ベッドメイク後のタオルの補充が足りずフロントに申し出したが、部屋に届けてくれるのも遅かった。 全体のガラスが汚すぎて、外の写真も撮れなかった。 部屋内湿気が多いようなカビ臭さを感じたので消臭剤や柔らかな芳香剤があると良い。"

"Front Desk very helpful , Staff are very friendly Housemaid always cleaning and no complains.Rooms are clean ,and ministore open 24 hrs ..Good place to rent , I'd do it again!!!"

"ホテル併設のプールを楽しむことができました。ビーチも近いので、綺麗な海も満喫できます。スタッフの方も親切で丁寧に対応していただきました。ここのホテルを選んで良かったと感じました。"

"Very nice staff, great food at the Taste Restaurant and comfortable room. All good!"

"okay"

"I have 2 sides The check- in process was much too long. There were four customers ahead of me, two were already being helped. It took 43 minutes until it was my turn. There were 5 customers behind me. When I made it to the counter, the entire staff seemed defeated. No welcome, no smile, nothing positive. Every time the phone rang, they stopped helping customers to answer the long calls. During the typhoon, housekeeping was just excellent, kind and very positive. They helped dry the room...

"正直に書きます。数十年前に宿泊した時と違って明らかに質が悪くなりました。まず客室数に見合わない駐車場の少なさです。停める場所がないのでフロントスタッフに確認しましたが、セキュリティに聞いてと言われただけ。地下駐車場があるのですが、レストランのお客様優先で宿泊者は利用できないという状況。車が少なくなるまで待ちました。次にボイラーの故障とかでシャワーなどのお湯が出ないことです。予約後にお湯が出ないと通知があり知りました。ホテルのロビーや各フロアにはスマホを充電しているローカル（フィリピン系のワーカー？）が多数いて気になりました。ビールやアルコールの空缶などもエントランス周辺に捨てたままで、お世辞にも綺麗とは言えない状態。チェックアウト時にはフロントスタッフが他の作業をしながら片手間に対応。こんな対応もお国柄でしょうか？とにかく残念な思いをしました。"

"The room wasn't the cleanest, as evident by the dirt in the bedsheets upon arrival. The room is very dirt and the lights were flickering. The walls started sweating and ruined our appliances."