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"Clean room, staff were very attentive "

"Perfect stay, beautiful gardens, very clean hotel, the staff work meticulously to keep it all looking at its best. The food was delicious throughout all restaurants, and excellent service from the staff in those restaurants, in particular Renolta in the lobster village bar, she remembers our drinks each time & gives excellent service. "

"Amazing: • food • room • facilities Not quite 5*: • location • service The hotel is huge and impressive, and the place is full of staff. But the service is variable. People really want to help you and some of the staff are super ‘on it’ and efficient. Others, not so much. When we arrived we were taken to the wrong room - a mistake with the number. Then the tv didn’t work. Coffee and tea machine means a kettle - no coffee machine. The hydrotherapy pool wasn’t working - when I asked, the staff...

"Beach view from villa was obstructed. In general, the property was clean but looked dated,. The main pool area, in particular was kitschy and not commensurate with the star rating and per day charge (average of $700 per night). I had to ask for newspapers everyday and staff didn't ask if I wanted one delivered every morning . At dinner at one of the restaurants, cheese was added to our vegan pasta and another day, I had to remind the waiter 3 times to get me a beer. This last item is not...

"AC isn't strong in my room. It takes a day to reach the set temperature. Definitely needs improvement. Rest was excellent."

"Great location for a small break. Located near shops and restaurants. Breakfast was comprehensive (despite recent LPG shortages). Staff were very courteous and greeted us every time we passed them. Premises were kept clean. Amenities were provided and replenished regularly or on demand. String Wi-Fi signal. Have no hesitation in recommending this for family or business trips."

"ممتازة"

"The pool is by far the best I visited. The upper pool is large. Perfect Temp has easy steps and no children. The lower pool is for kids but it is far enough away you can't hear them. The beach is private, clean large and unobstructed views. Staff at noth the pool and beach provide towels and will serve refreshments."

"Hotel is clean, very friendly and polite staff, great location, great atmosphere. Lot of options for breakfast buffet.. good quality food. One thing need to beware of all the taxes get added on the foods you order. Very good hotel for the families. Overall fantastic stay!!"

"Our second stay at this property, the personal remembered us from before and they looked after us. There are a lot of people to mention but highlighting some of those fantastic guys who looked after us where Miraz the chef who looked after all our culinary needs, Yogesh, mustafa and srijita looking after us at breakfast. Vijay and all at the pool area looking after us. All the cleaning staff were amazing. Had a great 11days at the property Krishna the manager was attentive to all our needs. Plus...

"Great service "

"The property is spread out. Some of the rooms are in a four plex building, while some are single chalets or duplexes. Dining restaurants are quite far from the majority of rooms, requiring walking or taking a golf cart ride. The buildings are generally well maintained as are the grounds and landscape. The rooms are spacious but the bathrooms ( relative to the square footage) are small. The resort has plenty of staff, but there is no sense of prompt customer service. From the room if one calls...

"We had a wonderful stay at Heritage Village for my birthday. Every single staff member was excellent- friendly, courteous and helpful. I can't remember all of their names but do remember Ganesh and Abigail on reception along with Naira and Balakrishna at Chutney. We spoke to the lovely female head chef at Chutney to thank her for the wonderful breakfast buffets - again her name eludes me but she was so sweet and does an excellent job. The food at both breakfast and the restaurants was out of...

"Neeraj is best guy"

"Good shower, comfy bed, clean, lovely grounds that are well maintained. Good pool, comfy sun beds with and some without shade. Courteous staff at pool bar. Poor and very slow service at breakfast. Never any bacon on buffet. Breakfast always a poor experience and the only aspect to let it down."

"The best resort in Goa"