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"everything is amazing. the staff, the room, the breakfast! the spa is an amazing experience! The stay in this hotel made my trip memorable. we also saw the northen light from the hotel"

"A stunning property with excellent front desk staff and rustic yet beautiful rooms. West village large cabin and kelo igloo rooms were both great. Love the in-room sauna!"

"This place was incredible, felt magical staying here. I was a solo traveler and I felt super safe. I stayed her for 2 nights Jan 17-19 and on my last night I was able to see the Northern Lights outside of the chalet. The most amazing way to end such a magical trip. The room was perfect, clean and getting breakfast delivered to the door every morning was amazing. I would highly recommend this place. "

"Everything was great, the glass igloo, the food in the restaurant, and the staff!!! We mentioned that we had to leave early for our flight and will not be able to eat breakfast. When we came back to our igloo after a long day full of adventures we were pleasantly surprised to find a bag with sandwiches, fruit, juice and protein bars left for us! An outstanding customer service! Thank you for your hospitality ♥️"

"Lovely chalet, welcoming staff, only concern was that the reception area was untidy in the bar "

"Excelente hotel"

"Nice hotel the supervisor on duty helped me to change my room coz it was cold and on the corner noise from train station. She gave me a lovely room .all helpful "

"The Ice hotel/bar was incredible!!! You can walk through and view the rooms and ice dining. We stayed in an igloo and saw the Northern Lights. They have an alarm that alerts you if they appear. Theres a great sauna to use also. I loved this property! We stayed in the Igloo one night and it was perfect!"

"Great location. Great service."

"Aurora cabins were super cute and had our own sauna. The food with half board was delicious and the lodge had great access to cross country ski trails. The only thing I wish they had was robes for the room (as often had to run out of the bathroom and everyone can see into your glass room) and a head board so the pillows didn’t keep falling off the bed! Haha"

"Love it. The staffs are very friendly. The room is clean and cozy. We spent amazing time in the winter wonderland. "

"Great property and specially the friendliness of the staff. Even from abroad, I was able to coordinate in timely manner all activities and communicate with them to arrange everything prior to arrival . "

"Ubicación y servicio "

"Clean room, friendly staff and a great breakfast. The hotel was in a prefect location for all the activities we did and shops too. "

"Extremely nice and very clean room. Breakfast was always very punctual around 9am. Very friendly staff that helped with any questions"

"Our stay at Hotelli Metsahirvas was amazing! From the comfort of the clean room, bed sheets, to the friendly and super staff!!! We loved everything about this hotel!!"

"Room and sauna were awesome. Breakfast was really good No service for luggage or elevator. "

"le lieu idéal si comme nous les aurores Boréales sont au rendez-vous: presque 3 heures d'un spectacle unique! Pour les plus frileux, le spectacle peut se savourer de son lit! À proximité de la station de Ruka et de Lamintupa pour profiter des chiens de traineau, des moto neige, des rennes. Personnel avenant et disponible. à découvrir absolument!"

"Le chalet était magnifique et confortable pour 3 personnes. Un peu surchauffé pour nous c'est le seul bemol. L'équipe etait top et très sympatique. Le bar et le restaurant est de très bonne qualité. Et le petit dejeuner de très bonne qualité et très copieux !!!"

"I stayed here with my two children who are 11 and 7 years old. We had so much fun. Our stay allowed us two days in the park as well which was a bonus. The accommodation was lovely and the staff left a note from Santa for the boys as I had asked which was a lovely touch. We had a forest facing room which was beautiful. It was a real bonus to be able to use the sledding hill after the park had closed as my boys loved that. They even spotted the northern lights and pointed them out to me whilst we...