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"We were very dissatisfied, the bar area was was dirty, I asked for a 125ml of wine but was given far more- dangerous! We had to ask for the table to be wiped, the menu was not suitable as we only wanted a light snack ahead of an early morning start. The room was dominated by a drinks fridge that every so often would make a shel noise and rubble, waking us up frequently. So it was not a relaxing night but a near sleepless one and given the cost it was aw"

"Perfect lovely room"

"great deal to stay overnight food very good for evening meal and breakfast . Would recommend "

"Staff were excellent. Breakfast lovely. Amazing land. Room warm and if you are in a room 200 plus it’s a lot of stairs with a suitcase."

"Rude staff"

"Very welcoming, clean and spacious room. Quite area."

"Check in very easy Reception staff extremely helpful All areas very clean Shame about the weather for golf but obviously not down to the hotel but did manage to get 9 holes played Left feeling very relaxed and refreshed "

"Quite noisy"

"The staff were amazing, and the room was okay in terms of size and cleanliness. The only downside is how noisy some of the guests can be, but there's not much the staff can do about that. "

"What a surprising airport hotel. I did not expect it. The room was very spacious. Surprisingly big really. The bathroom was rather contemporary and clean. Room was quiet. The shuttle to the airport goes around the clock (or at least when I needed it for a small fee). I won definitely recommend this hotel. "

"First time staying and we were impressed. Rooms are spacious and clean. Having a bath in our family room would have been better for our younger children. The receptionist was very helpful, welcoming and friendly! The restaurant food was good. The breakfast was brilliant, lots of choice. Great for both adults and children. I would definitely recommend and would stay again. "

"Check-in was fine, but the leisure facilities were a letdown. The pool was cold, the jacuzzi didn’t work, and the steam room was out of order. Lockers were unreliable and needed a £1 coin, which is odd for a card-only facility. The saunas are segregated and located in the changing rooms, which isn’t ideal for a couples stay. The male sauna also smelled strongly of urinals. We left almost immediately. At least we weren’t charged. We booked an Executive room, but it didn’t feel like one. The...

"Everything was excellent and nothing was too much trouble for the staff.We had dinner and breakfast in the restaurant and it was delicious!! Would highly recommend."

"Had a great sleep "

"The facilities were very good and the staff we encountered were all great. It was busy at times in the spa, with just enough space to be relaxing. We enjoyed our morning visit to the spa more than the afternoon. Nearby Frinton beach and high street was worth a visit. "

"Clean and tidy, hotel looked like the rooms had been updated recently, good onsite restaurant for dinner & breakfast"

"Nice place to relax "

"my room was freezing the hotel said to contact expedia for a refund i tried and still no response "

"Well laid out room. Perfect for my wife and I. Could do with more tea bags and milk and sugar but, thats a personal thing. Very comfy nights sleep and good choice of breakfasts to choose from. Courteous staff and attentive. Handy having a Toby Carvery opposite too."