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"Beautiful hotel. Lovely spa area. Helpful staff."

"Clean + friendly staff + good for families "

"Decent sized room (stayed in deluxe double) for 2 nights. Admittedly didn’t feel particularly deluxe as the furniture was old and it felt a little tired. Clean enough but could do with a refurb. Car charging onsite was handy and good location without being stuck in city centre."

"The best Hotel staff in the North of England. First class in all cases, very high standard rooms , great breakfast and fabulous location."

"Clean and conveniently located within a 5-10 minute walking distance to the Shambles and York Minster. They offered fresh lemon and mint water upon entrance at the bar and the staff were all wonderful! And, it was nice to have the a/c even though the outside temperature wasn’t even much hotter than 75, even in mid-July. The beds, bedding and towels were as usual, wonderful."

"Very helpful and friendly owners, great location for visiting our new granddaughter. 2 mins walk to lovely Pearsons park. Some lovely welcoming items, lots of fresh fruit, bread, butter, milk and cake all vegan as owners are, a couple of things i would suggest is maybe a door curtain could be put in place as there was no privacy going from the bathroom across the kitchen to the bedroom also there was no smoke alarm present. All in all a nice stay 👍 "

"Great central Location"

"Everything is unique about this hotel. The lobby, the staircase and the rooms themselves. Would highly recommend this to anyone looking for something different."

"Lovely stay with a very tasty good quality breakfast! Great hotel and staff with an excellent location"

"The hotel was in great location near the center. The staff were kind and very helpful. The rooms were nice."

"Fantastic area and close to all attractions. Easy to find and we had a very comfortable stay."

"Great and handy location for our family, 10/15 min walk to The Shambles. Room was a great size. Pool and sauna was a big hit to. Hotel and room were clean and staff friendly and accommodating. Vey handy having car parking facilities on site (charges apply)."

"The staff and location were amazing. The AC unit in the room didn’t work, and trying to sleep during a heat wave was impossible. Fans were in the room for our use, but it barely helped. Not all the windows opened, so trying to get cool air in the room was challenging."

"Walkable from train station. Quiet, clean, and comfortable. Great breakfast. Stored bags."

"Perfectly situated 10 to 15 minutes walk from the train station and pretty much everything else of interest to visit in York. Kitchen was functional. Great to have a washing machine. Comfortable bed. Spacious. Would stay here again"

"Room was lovely, everything clean. Our room went out onto the garden at the back near the bar area which felt like you were in a little secret garden. Even though close to the bar there was no noise and everyone was very respectful. It has a lovely atmosphere here. Staff were all really lovely and very helpful couldn’t fault this place at all. Really good area just a short 30 minute walk into the centre."

"Room was good and for the money, a nice place and good location. Unfortunately the fan was making a rattling noise so we had to turn it off and sleep with the window open which meant we were woken up early by staff being really noisy outside. This noise carried on for a while and then more noise continued when a delivery of some sorts turned up. We were really looking forward a bit of a sleep in on our break away…but instead, woken up at 7am."

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"We had a pleasant stay. The room was clean, comfortable, and had everything we needed for a short visit. It's a simple, no-frills place with basic amenities, but it delivered exactly what we expected. The breakfast was good, with a nice selection to start the day, and the overall experience was great value for money. One thing worth noting for international travellers is that air conditioning isn't a standard amenity in many UK hotels, so it's always worth checking before you book if that's...