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"Lovely hotel, great reception and room service staff. Friendly and very helpful. We had a king size courtyard room which was clean and had a fridge and kettle. Bed was comfortable and shower worked well. Didn't have breakfast so can't comment on that. Parking available at hotel but limited or car park at the Mount School which always had spaces. The walk into York took about 25 minutes. Only small criticism was the bar ran out of drinks including sauvignon white wine. Other than that would definitely come and stay again."

"Lovely people who make you feel very welcome all exceptional with exception of young lady on reception who twice have us directions for the car which tripled the distance and walk unnecessarily. "

"Clean and friendly staff and a great breakfast and great location and free parking "

"My first point of contact was reception, they handled our check-in brilliantly , all staff throughout our stay were excellent, the room was comfortable and very clean, breakfast was tremendous "

"I came with my friend to celebrate her special Birthday. Couldn’t fault anything. The staff were so helpful and friendly. The food was amazing and our room was comfortable, especially our beds!!!"

"Fantastic welcome at check in with mulled wine and mince pies wonderful festive touch! Hotel is beautifully decorated for Christmas and the room was perfect thank you!"

"The room was well positioned and very quiet. It was very clean and fitted with all necessary equipment. "

"Brilliant staff as always. Especially Molly and Laura on the desk, they assisted us throughout our stay as was the first visit here since my wife became ill."

"Have stayed previously. All staff we met were friendly and helpful. Breakfast good with plenty of options. Only minor criticism being room service food trays left in corridors."