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"Highly recommend this property! Great location so easily to walk everywhere. Quick check-in. Very friendly and helpful staff. Asked for a sofa bed to be made up and staff arrived within 5 minutes of request. Great selection of hot and cold items for breakfast."

"Excellent room and nice atmosphere"

"The room was clean and tidy, however when we stayed last year we had bottles of water in our room but this was not the case this time, I brought my own last year but didn't this year as I thought that bottles of water would be in our room. I also requested an extra pillow as the 2 pillows I had were flat, reception made a note of this but the pillow never arrived. Staff were all very welcoming, helpful and pleasant. Breakfast was lovely with a variety of breakfast choices available. the...

"Great location to centre. Clean comfortable room, bit of a boise from the main road and air con pipes though which caused disturbed sleep. Staff really lovely and very helpful. Great breakfast. We would recommend."

"Excellent stay and good to have a quick sit-down b’fast or to go!"

"Waitress staff very pleasant and helpful. Room very dated bathroom not suitable for a family room. Lacks professional approach"

"Great staff"

"Paid £152 for a King double room but got 3 single beds! Otherwise, facilities good and location convenient for the motorway"

"Staff very friendly and welcoming. Room at the back, so no noise from the A66. Room very clean, well decorated , great shower, comfortable bed. Bar and restaurant very good We ate an evening meal, which was excellent. Continental breakfast was included, delivered to the room in a small hamper ,after completing a form the night before. Plenty of free parking. Would stay again."

"Great service from the staff very helpful. Lovely breakfast. Great room with view of the river."

"Good hotel, premium room was worth it. Easy parking and good bus services into town."

"The staff were very friendly and nothing was too much trouble Breakfast was excellent (especially the croissants)"

"Castle itself is great. The annexe rooms are very small, basic. Bathroom again is tiny and cramped. Its a shower /bath which if mobility issues would be hard to get in and out. Shower ran at lukewarm . Would be better to rip out and install standing walking shower. Rooms all need a full refurb."