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"Bartender needs to improve. It took her too long to serve a drink. It happened to me two different nights"

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"Great stay! Convenient, free airport shuttle, clean, comfortable room, nice bathroom, and good hot shower! Just be aware, hallways have occupancy sensors for lighting so you get off the elevator and it’s hellla dark - a little unnerving. But the lights come on quickly and then it’s fine!!"

"Amazing place to stay!"

"The breakfast was outstanding."

"We had many issues with our stay. We booked a quad room (4 twin beds), but were given a triple room (3 twin beds) for 4 people so 2 of us had to share a single twin bed. The airport shuttle and check-in took a very long time (about 1.5 hours). Many things were broken in our room (the blinds, one of the lamps, the toilet seat). Our room was also directly above the 24 hour restaurant so we could clearly hear music from the restaurant and banging dishes silverware all night long - it was very loud....

"Stayed here twice...perfect for 10 min schedule shuttle to airport"

"I booked my stay with plenty of time, and when I showed up at the property late and tired of the flight, the front desk staff let me know that my booking was moved to another hotel. No one let me know about the incident ahead of my trip. They gave me an excuse not valid, and the real reason they moved me to a different hotel was that they have a company event at the hotel and need most of the rooms. It was a hard time, and we had to accept because of the time. I had a great experience on my...

"Bad internet and WiFi. Poor availability of breakfast."

"Use to be good but is very old, dirty rooms and not well maintained need attention for details. Also I ask coffee Pods extra and I was told is only 1 per day…. Terrible Will choose another hotel for my overnight stay in Bogotá next time."

"Amazing staff"

"All-round good experience which was consistent with previous stairway this property."

"Good breakfast, friendly staff"

"THE OVER CHARGE THE STAY. ONE AMOUNT WAS DECLARED ON THE WEBSITE AND ANOTHER WHEN THEY CHARGE IN THE LOCATION."

"Deben remodelar, eliminar malos olores de las habitaciones, aires no funcionan bien muy disgustados"

"Nice bar and lounge in the lobby, also has seating outside the hotel front with bar service. Lots of nearby shops in walking distance. Close to Zona T for shopping, restaurants and night life."

"Very good hotel recomedet"

"Buena localización."

"Excellent hotel but not really that close to Airport if you take into consideration that traffic can be bad depending on when you need to leave for the airport"