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"No me gustó nada"

"Happy with the visit, definitely would recommend. There is room for improvement on some of the restaurants staff, but still recommend Atlantis to everyone."

"There was a power outage Tuesday, July 7th that lasted a couple of hours. While the electricity cambe back on, the a/c was out throughout the entire resort which caused a huge INCONVENIENCE! No one had air conditioning in the room for over 20 hours. There was no communication from the hotel staff on when it would be resolved, instead lied which is ridiculous after the money we have spent. It was impossible to sleep the night the a/c went out. We had to have someone buy pedestal fans for us and...

"The resort is beautiful Rooms clean, the only downside was the food. There wasn’t much variety. The food was repetitive."

"You need to make reservations way in advance for dining after 5pm. Food is very expensive but overall we enjoyed and will visit again"

"Everything was great people so nice"

"The location is less than 2 years old with a casino that will be open by late fall 2026. The staff is super friendly and the service is top notch. A must visit is Morris the Jamaican MixMaster at Azure pool lounge -bar 5 stars when it comes to custom creative drinks and service.. best experience."

"For 3 days in a row we had to ask for wash cloths, one day multiple times before we finally got some. One day we were left with wet towels folded up as if they were clean but not dry. The sliding door to the patio did not lock. At check in, we weren’t give cards to get pool towels. Finally on the third day we got towel cards. The pool are and serving staff were great. Rules posted included no smoking and personal speakers use, but the rules were not enforced. If you’re not going to enforce the...

"Check in was not good. I am a member of the hotel. Due to the fact that I booked through Expedia I was unable to use my membership that was paid for. The front desk was not helpful and just went back and forth with me advising I should have booked through the hotel. This has never been a thing. The room was not clean floor was dirty and sofa bed was left open. The highlight has always been the entertainment staff and bartenders. They never disappoint."

"Execelente hotel ! Muy servicial y atentos siempre ! 100% recomendado !"

"Our trip was great, I gave 3 stars because the lazy river was not open during our stay. The food the staff were all great!"

"We loved our time there and especially all the staff, especially Charlotte and the evening shows."

"Clean room, beautiful location, loves the outdoor pool right outside our room."

"Comodidad y el trato del personal"

"While using the lazy river, chlorine got into my fiancé eyes, so I went to the bar to ask the bartender for a napkin. I politely greeted her and asked if I could have one. She replied, in what I perceived to be a dismissive and unfriendly tone, that she was assisting another guest and that I would have to wait until she was finished. I understood that she was serving another guest. However, while doing so, she reached into the same container that held the napkins to get a straw for that guest,...

"Overall nice place to stay, very quiet and relaxing. More for older crowds"

"Everything was great! Only thing that could’ve made it better was the restaurants having WHOLE SNAPPER not filet!"

"Construction is going on there! Do not waste your time and money!"

"My first time with this resort. I was impressed. The room, the staff, the service, the whole experience was great. The room on the ocean/family side was clean, spacious, great pool view, very comfortable. The staff i encountered, from checking in, to house keeping, the attendants at the pool and restaurants- all great! I would recommend to others and will return again for future stays!"