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"The Atlantis is a nice hotel, large property but it is not very modern. The rooms lack nice touches like robes, and toiletries (they have basic). They charge you for every little thing. The hotel staff and waiters aren't very friendly. You still have mandatory gratuity even though service is mostly terrible. I wouldn't go back."

"Blah Mar, Our stay at was disappointing overall, especially given the price point. Check-in was not very smooth, and when we raised a noise complaint, the response felt dismissive rather than helpful. Customer service throughout the stay was poor at best and did not match what I would expect from a resort in this price category. The common areas are very loud, busy, and not always as clean as they should be. The property also feels extremely expensive once you are actually there. On top of...

"Moon Palace logra algo que muchos intentan y pocos consiguen: crear un ambiente donde cada huésped encuentra su propio tipo de diversión. La mezcla entre actividades emocionantes, espacios temáticos y experiencias inmersivas hace que el resort se sienta vivo, dinámico y diseñado para sorprender. Yo salí con la sensación de que cada día tenía algo nuevo que descubrir, y eso es exactamente lo que busco cuando viajo. Sin dudas para mí, la piscina de surd fue lo más impresionante y luego descubrí un...

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"Fotos"

"Everybody treats you like family! Nice resort"

"Loved everything about this property will visit again"

"El hotel tiene mucho potencial y, en general, nuestra experiencia tuvo aspectos positivos. La comida fue uno de los puntos fuertes, especialmente el buffet, que tenía mucha variedad y buenas opciones. El servicio en general estuvo bien, aunque algunos miembros del personal mostraron una actitud poco amable. Sin embargo, hubo varios aspectos que afectaron nuestra estadía. Como el hotel aún no está completamente terminado, todavía hay áreas en construcción y en algunas zonas se percibía bastante...

"I recently stayed at your property and wanted to share my feedback. Overall, the experience was excellent, providing the relaxed and restful getaway I was looking for, along with wonderful dining options. My only critique concerns the pillows, which I found uncomfortable compared to the otherwise very comfortable bed. While I understand that alternative pillows can be requested, I wanted to bring this to your attention for future guest comfort. Thank you for a lovely stay. Best regards,"

"Food was amazing and great assortment. Evening fun at the lounge was nice"